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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

Outstanding service.

Outstanding service. Love it here. Wonderful customer service. Always go out of there way to get me the best price.

Customer: Tt
Date: 2024-04-22
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Staff was courteous, professional and finished my vehicle

Staff was courteous, professional and finished my vehicle maintenance in a timely manner in order for me to be without my vehicle the shortest time possible

Customer: wclmomma
Date: 2024-04-22
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Excellent service very friendly and professional

Excellent service very friendly and professional people I like to recommend this shop to mine friends

Customer: Anatoliyv
Date: 2024-04-21
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Great costumer service!

Great costumer service! Attentive, quick to explain just what was going on and willing to offer up suggestions when asked!

Customer: Chelsie
Date: 2024-04-21
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Very professional Ashlee was great they make everything

Very professional Ashlee was great they make everything so easy! Great waiting room nice and clean

Customer: dwebb73644
Date: 2024-04-21
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Wonderful experience at this dealership!

Wonderful experience at this dealership! We were met with respect, friendliness, and professionalism during our visit and taking delivery of our GR Corolla. This is an honorable and no-nonsense dealership that will provide the vehicle that people desire without the concerns of ADMs, mandatory accessories, etc. I would highly recommend this dealership for anyone looking for a smooth and pleasant Toyota car buying experience!!

Customer: Bijan
Date: 2024-04-20
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Great service and great people!

Great service and great people! Always customer friendly and responsive. I can recommend it to anyone.

Customer: bobspin
Date: 2024-04-20
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Exceptionally kind understanding.

Exceptionally kind understanding. Perfect perfect. Bret Huber couldn't ask for a better person to represent your company

Customer: Dianna.taylor
Date: 2024-04-20
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The truck salesman that was assigned to me was Layven

The truck salesman that was assigned to me was Layven Armendariz. Layven kept me and my girlfriend up to date when the new Tacoma's were in. Layven let me drive a comparison test with a Tundra and a Tacoma. That was a great comparison drive.

Customer: gpa_rodriguez
Date: 2024-04-20
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I always have a great experience with gene messer Toyota

I always have a great experience with gene messer Toyota for all my services needs.

Customer: Indianangel1974
Date: 2024-04-20
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5 Stars

Robert tibbs is awesome!!! Really informative and helpful. Keeps you updated on everything going on. Ive had work done on my car with them. i love that they can get me in on Saturday's that way i don't have to be without my car throughout the week. Fast and effective! I really like this place everyone is always nice!

Customer: Kelsey
Date: 2024-04-20
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Excellent staff, very friendly, very knowledgeable and

Excellent staff, very friendly, very knowledgeable and attuned to the customers requests. Sterling McCall Nissan is a very good place to buy a new or used vehicle.

Customer: sherman.murray2011
Date: 2024-04-20
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The dealership have always treated me very well l do

The dealership have always treated me very well l do appreciate you guys taking good care of me thanks

Customer: Steve
Date: 2024-04-20
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5 Stars

Went in today to check out a used vehicle we saw listed online. As soon as we were stepping out of the car Mr. Kelvin was there to greet us and assessed our needs. He was very helpful and we ended up purchasing the vehicle due to his help and expertise. He was very friendly and easy to get along with , even while my toddler was terrorizing the place. Next time we are in need of a new vehicle Mr. Kelvin will be our first go to. Thank you for making our experience so smooth and easy.

Customer: William Ingram
Date: 2024-04-20
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Hassle free buying.

Hassle free buying. Easy to work with, paperwork was a smooth process. Friendly staff. Clean lobby and restrooms.

Customer: daveandlauras
Date: 2024-04-19
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Brain morris was my advisor!

Brain morris was my advisor! He is exceptional, my appointment wasn't in the system, whoever booked it dropped the ball. Called dealership got connect with Brian, he got me in, got my car diagnosed. Got the part ordered. This dealership does not charge for diagnostic like others do. Brian is an exceptional advisor and I will be recommending him to everyone I meet.

Customer: Rick3889
Date: 2024-04-19
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WE WERE IN AND OUT DIDN'T HAVE TO SIT AND WAIT ALL DAY!

WE WERE IN AND OUT DIDN'T HAVE TO SIT AND WAIT ALL DAY! VERY PROFESSIONAL

Customer: shandra77
Date: 2024-04-19
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5 Stars

I would like to give a high praise to Phil Reese and Deandre Buck for outstanding salesmanship I felt very comfortable with Mr Reese who made me feel like family.I never felt like a customer, I felt like I was visiting a family member.up thumbs to you sir.

Customer: Aaron Andrews
Date: 2024-04-18
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I had Vikkie help me with my service and I could not be

I had Vikkie help me with my service and I could not be happier with the outcome. She did an amazing job working me through the recommended services and took 10% off the overall price. The car is way better as a result of the service

Customer: Grossisgu1
Date: 2024-04-18
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Outstanding service, I could not be more pleased.

Outstanding service, I could not be more pleased. Their recently renovated waiting area is great, with its electronic charging station and computer work areas.

Customer: Jim
Date: 2024-04-18
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5 Stars

Very easy process. Was impressed with the selection of used cars - lots to choose from. Juan was super helpful and easy to work with. Love our new car!

Customer: JRP
Date: 2024-04-18
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Welcoming, friendly, professional, courteous,

Welcoming, friendly, professional, courteous, accommodating, very helpful, prompt, speedy responses to inquiries, considerate, flexible and available

Customer: Tkt
Date: 2024-04-18
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Joe Mendez was very helpful when my car needed major

Joe Mendez was very helpful when my car needed major service. I would recommend him for service support.

Customer: Able2design
Date: 2024-04-17
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5 Stars

Made an appointment for an oil change for 12:20. It took 3 hours to get the job completed. Service appointment was long; but service advisors and facilities are first rate. I feel confident bringing my vehicle to IRA Danvers.

Customer: David Pinette
Date: 2024-04-17
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5 Stars

Everyone there who I spoke with was very friendly and helpful. They made the process as easy as possible. Phil Reese was the salesman who got me in a beautiful new Altima. He was very friendly and I recommend him if you go looking for a car!

Customer: erica melton
Date: 2024-04-17
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Sunny was our salesman and was a great help!

Sunny was our salesman and was a great help! All the staff were professional and kind. We got a great deal on my car that I am happy with!

Customer: ghilliegirl117
Date: 2024-04-17
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One of the best dealer ship service in town.

One of the best dealer ship service in town. A plus customer service experience. Knowledgeable employees.

Customer: IQBALK1
Date: 2024-04-17
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Thanks go out to my advisor Jim McMullen for the time he

Thanks go out to my advisor Jim McMullen for the time he took to explain the repairs needed for my Camry. I am confident that the expensive work was necessary and done correctly here at Folsom Lake Toyota.

Customer: JudyRon
Date: 2024-04-17
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Very good service.

Very good service. They explained to me the things to do on next service.I am satisfied.

Customer: Mohammad
Date: 2024-04-17
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This was the easiest car buying experience I have ever

This was the easiest car buying experience I have ever had. It was very laid-back. John Key,my sales rep was very helpful, knowledgeable and considerate. I would recommend this dealership to anybody who is in the market for Toyota.

Customer: nancyperry
Date: 2024-04-17
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Great service mighty fine people and fast delivery

Great service mighty fine people and fast delivery recommend to everyone came from a state away for there services

Customer: Rodney
Date: 2024-04-17
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Service was great!

Service was great! My advisor was very helpful and I appreciate his professionalism. Thank you

Customer: Sdiaz99
Date: 2024-04-17
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5 Stars

Ernst was great to work with and went the extra mile the whole way! He explained everything in a way that was easy to understand and gave straight answers to every question. I would recommend him to anyone looking to buy a car.

Customer: Shawn Preble
Date: 2024-04-17
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I highly recommend mr.

I highly recommend mr. kevin Martinez he was amazing I appreciate everything that he help me with thanks again Kevin Martinez...

Customer: annettehamp24
Date: 2024-04-16
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First new truck and never serviced a car at a dealer

First new truck and never serviced a car at a dealer before. Easy and quick

Customer: Foodnstuff4me
Date: 2024-04-16
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5 Stars

This is my second vehicle purchased from this dealership and once again Im very pleased. Steve Bongiovanni made my experience even better by providing excellent service. I highly recommend visiting this dealership. Thank you Boardwalk Honda!

Customer: James Israel
Date: 2024-04-16
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Had service and state inspection done today.

Had service and state inspection done today. Efficiently handled, service writer was attentive and vehicle returned nice and clean. Do not hesitate to utilize IRA Toyota!

Customer: johni
Date: 2024-04-16
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Gene Messer Toyota Service is top notch.

Gene Messer Toyota Service is top notch. I like being able to register for service online. I arrived on time. Adam, the Service Advisor was helpful, polite + courteous. In less than 10 min. he had checked me in, confirmed planned Service, and arranged a ride for me back home. He notified me of additional items which should be included and verified I approved of the additions. Adam notified me when the service was completed + arranged a ride back to the service area. He quickly reviewed the completed work + took my payment. My car was waiting + I drove off. The experience couldn't have been smoother or better.

Customer: Karenvip
Date: 2024-04-16
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Michael was very nice and friendly.

Michael was very nice and friendly. His service was professional. We got the car maintenance done in less than an hour.

Customer: CN
Date: 2024-04-15
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Quick and easy experience, not much else to ask for, in

Quick and easy experience, not much else to ask for, in and out within a few hours.

Customer: deniszhidelev
Date: 2024-04-14
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Youbert was very helpful and prompt with the service

Youbert was very helpful and prompt with the service provided. Miller will be my go to service and possibly another Toyota purchase.

Customer: edmundtabio2002
Date: 2024-04-14
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5 Stars

I drove into the service bay and before I could put the car into park someone was there to greet me and check me in. I did not have an appointment, however I was treated as if I did. It was my plan to leave my vehicle and take the shuttle back to work, as I was on my lunch break. The shuttle was gone for awhile and my plan was falling a part. My service advisor understood my concern, called me a Lyft driver and got me back to work. If that wasn't good enough, he called me another Lyft driver to pick me up when my car was ready AND he found me an online coupon to lower the cost of my service bill! I've been to other Honda dealerships, but this one is, by far, the best one! This is not the first time I've gotten good service here, however this is my first service review. I feel compelled to do this review since this dealership has performed well over time with consistency. It has become a predictable pattern of good business behavior. That being said, my car is old and it is just about time to past it down to my teenager and purchase another. You can bet your bottom dollar that I won't purchase at any of those other Honda dealerships (Honda of Spring, Cleo Bay Honda). Sterling McCall Honda gets my business 100%.

Customer: GEORGE HARRISON
Date: 2024-04-14
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Excellent customer service, workmanship on our Nissan

Excellent customer service, workmanship on our Nissan Rogue. My car runs smooth and with ease.

Customer: Haven
Date: 2024-04-14
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They repaired my 2017 Corolla and took care of 2 recalls

They repaired my 2017 Corolla and took care of 2 recalls all in a 24 hour turnaround. Also 400.00 cheaper than other repair shops in town.

Customer: Gregfergerson
Date: 2024-04-13
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5 Stars

Matt was awesome with helping me today while I went to get an oil change. Was very knowledgeable and showed me some things to consider getting done, without being pushy whatsoever. Will definitely be back and asking for his guidance and recommendations when I do

Customer: K D
Date: 2024-04-13
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5 Stars

Today I bought a cute little 2021 mitsubishi mirage ES from here and Cooper was absolutely AMAZING. He was very kind, honest, and all around just really good at what he does. Im 31 this is the second car I have ever financed I have a bankruptcy and horrible credit and i thought for sure the only way I would be able to get a car would be to go to some sleazy car salesman that sells busted up old cars with 100k+ miles on it and at Discovery Auto thats what they tried to do, but Rebecca at Cedar Park Nissan talked to me found out what I was looking for and what my situation was and made me a personal list of cars that she sent to my email that she thought I would be interested in. She told me to ask for Cooper when I got there and yall this is a nice car dealership so me being a single mom with two little kids bad credit all that I was expecting to get turned down and have a bad experience, but Connor worked with me and got me a car with the things that mattered most to me within my budget and he actually listened to me, when I had concerns or was scared he didnt just brush me off and hard sell me he sat with me and talked it over with me and because of his genuine nature and his overall demeanor, personality, vibe whatever you wanna call it, Im now a proud owner of a safe,reliable car that gets great gas mileage and is perfect for me and my beautiful daughters! I couldnt be more thankful Thank you Connor and Rebecca!

Customer: Kelsie Lewman
Date: 2024-04-13
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My service advisor was very nice , knowledgeable very

My service advisor was very nice , knowledgeable very professional . Always helpful and grate communication. Thanks Nikita!

Customer: mariafelixtorres59
Date: 2024-04-13
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My salesman Josh was amazing.

My salesman Josh was amazing. Very helpful, informative and answered all questions I had. Other staff members weee also helpful

Customer: stephanie_mulder
Date: 2024-04-13
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5 Stars

I have been coming to Honda of Slidell for a while now. But this few times I been coming I have blessed to have Mrs. Kim in service. Oh my God how shes a blessing to that location. From here excellent customer service, her love & kind words, its the fact that she kept me informed about everything dealing with my Honda. It was her over the top service that she gave. She made sure I was completely taken of and my truck was done on time. In a world of mediocre and horrible customer service it warmed my heart to know that there is still people like Mrs. Kim that makes the world better. @Honda give Mrs. Kim a raise please.

Customer: Faceby JayStudio
Date: 2024-04-12
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Angel Sulbaran was very professional in handling the

Angel Sulbaran was very professional in handling the recall on my titan. He didn't place undue pressure to do other repairs.

Customer: Garzamartinjr64
Date: 2024-04-12
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