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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

5 Stars

Just bought a car! My salesperson, Mary, was fantastic! She was honest, trustworthy, friendly and professional. Anthony from finance worked with me and got everything done so quickly! Ryan made absolutely sure I got everything I needed and understood my options, and Erik, made sure I knew exactly what they had that would work for me. They worked hard for me and I appreciate them! Thank you!

Customer: Lynn Pekar
Date: 2024-01-24
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5 Stars

I recently had the pleasure of purchasing a new car, and my experience with Olaf was truly exceptional. His extensive knowledge and professionalism made the entire process seamless. Olaf went above and beyond to address my needs and ensure I made an informed decision. His outstanding customer service is a testament to his dedication. I highly recommend Olaf for anyone looking for a positive and stress-free car-buying experience!

Customer: alyssa williams
Date: 2024-01-23
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5 Stars

We recently purchased a Honda Ridgeline from Honda Slidell, and I am compelled to share our wonderful experience. From the moment we walked into the dealership, we were greeted with professionalism and a warm, welcoming atmosphere. What truly set this experience apart was the exceptional service provided by our salesman, Raja. His knowledge about the Honda Ridgeline was impressive and he answered all our questions with patience and expertise. He guided us through the entire process with ease, ensuring we were comfortable and informed at every step. The level of dedication and attention to detail Raja showed was remarkable. He went above and beyond to accommodate our needs and preferences, making sure we were completely satisfied with our purchase. His personable approach and commitment to excellence truly made a lasting impression on us. The vehicle itself has been a joy to drive, meeting all our expectations in terms of performance and comfort. It’s clear that Honda Slidell not only offers quality vehicles but also prioritizes customer satisfaction and service. We highly recommend Honda Slidell to anyone in the market for a new vehicle. And when you visit, be sure to ask for Raja – his professionalism and expertise will surely make your car buying experience as pleasant as ours was.

Customer: Michael Taylor
Date: 2024-01-22
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5 Stars

I can’t recommend them enough, Paul Hallock and Joel Brook were amazing during my car buying experience. I went to South Pointe Honda with an idea of what I wanted but wasn’t set on a specific car. It was my first time at a dealership and I was a bit nervous being a young woman walking in after some horror stories I’ve heard about other dealerships from friends my age. I had the opposite, I was welcomed immediately and treated amazing. My car shopping day was extremely cold, but Paul Hallock had no problem pulling around several different cars for me to look at and help find my perfect car. He was kind, understanding and not the stereotypical pushy salesman. I had to get a recall done on my car and he was so helpful in that whole process and answered every question I had and made sure I had a car to drive in the meantime. I ended getting rear ended 24 hours after getting my car and Paul was able to help me figure out the getting it fixed process as well. Even after the sale he still provided the same attention and dedication from before. Joel Brook was also amazing in the car buying process, he was just as kind, attentive and was very personable. He answered all of my extra questions.

Customer: Mikayla Moore
Date: 2024-01-22
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5 Stars

Helpful. Really nice. Explained the procedure. Let me know promptly when other services were needed. Didn’t pressure me when additional services were needed. Sam Jones was an awesome service advisor. Waiting room was nice and well stocked with cookies, water and coffee. Very pleasant experience. I highly recommend Honda of Bay County.

Customer: Vickie Kloth
Date: 2024-01-22
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5 Stars

Gotta shout out my guy Terrell S. from Town North Nissan for all his help hooking me up with a brand new Rogue! Terrell not only got me a great deal on my old car trade in, but he also gave me honest, transparent advice while making these decisions. Couldn’t be happier with the service he and all of Town North provided me.

Customer: Jack Marzullo
Date: 2024-01-21
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5 Stars

I have purchased several cars in my lifetime. This was hands down one of my best experiences. Aaron, our sales associate, and his manager Robert were wonderful. Aaron was friendly, respectful, knowledgeable, and NOT in any way pushy. We were treated fair and they by far gave us the BEST deal out there. And trust me, we had done our research. I would highly recommend coming here first when you start your journey. You won’t regret it!

Customer: Amy Simon
Date: 2024-01-20
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5 Stars

Thank you Phil and Thomas for helping get the new Nissan maxima I wanted I appreciate yall and if anybody need a new Nissan go see Phil and Thomas and Jeremy at Tameron Nissan great people to work with

Customer: Delia Rivers
Date: 2024-01-20
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5 Stars

I bought a 2023 Nissan Rogue from Bob Howard Nissan and it was the best experience I have ever had with purchasing a car. I worked with sales associate, Aaron, and Manager, Robert. They were both hands down THE BEST. I felt comfortable from the minute Aaron opened the door. He even had the car I inquired about heated up and ready to go for a test drive!!! He was kind, helpful, and extremely respectful throughout the whole process. Aaron and Robert had so much knowledge and were able to answer all of my questions thoroughly and honestly. I know this is hard to believe…. But the process was quick AND easy. I’m a customer for life- if you need a car, call Bob Howard Nissan and ask for Aaron!!!!

Customer: Nicole Simon
Date: 2024-01-20
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5 Stars

Everyone at Honda MCCall is courtesy and quick to acknowledge you & help even on the phone. In a day where it’s hard to find good customer service, I really appreciate that. Jesse was great. He called and let me know the services they were recommended. He also informed me about the recall and even though he didn’t have the parts right now, he said someone would call me back in when the received them to replace them. All services provided were done quickly ( within 2 hrs) and communication was great. I dropped my car and took the shuttle home. Even this service was quick and the guy was so polite. I am happy to say that you guys rock and all 5 stars from me. Theresa Roberts

Customer: Theresa Roberts
Date: 2024-01-20
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5 Stars

A great experience. Will was courteous and knowledgeable in the service dept. The Free shuttle service was a nice complimentary perk! Toyota Price was fair.

Customer: Peter Matthews
Date: 2024-01-19
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5 Stars

Thanks to Josh Craig at Honda of Slidell for helping me purchase my vehicle… quickly, efficiently, & during a busy holiday season! My entire family drives Honda vehicles and we are all very satisfied with our experiences.

Customer: Blue Cervini
Date: 2024-01-18
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5 Stars

Brittany in service is the best. Very knowledgeable and informative. She didn't ever make us feel rushed or like we crazy when explaining things. She actually took the time to listen.

Customer: madival
Date: 2024-01-18
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5 Stars

Once again, great service from IRA Toyota. They reviewed my unknown issue, contacted Toyota headquarters and got my issue resolved. Also, even though my Avalon had 48,000 miles, the repair was covered under my car’s original warranty. Thank you IRA Toyota and your wonderful service technician, Bruce Brewer!!

Customer: Bill Cuff
Date: 2024-01-17
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5 Stars

The staff and mechanics seemed eager to please and take care of my vehicle. The experience today was awesome. The communication via text giving updates was awesome! You can tell that customer relations are a priority at Nissan Cedar Park and it's so refreshing. Way to go guys and gals!!!Thumbs way up.

Customer: Ismael Rodriguez
Date: 2024-01-17
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5 Stars

Update on my review. After buying my car and driving it home on some of the bumpiest roads in Norman, I realized there was a rattle coming from the front end. I called the dealership immediately and they had me bring the car back up the next day. After several days of the service department having my car and replacing several things on the vehicle, they were finally able to pinpoint the noise and now it runs beautifully without any issues. I’m truly impressed with their level of service and prompt attention to my vehicle and thankful they fixed the problem without any hassle. I’m now even more of a fan of Bob Howard Honda and will be a loyal customer and send everyone I know looking for a car their way. By far the EASIEST and most enjoyable car buying experience ever. Bought an accord on the used side and was helped out by EJ. The salesman was professional, personable, honest and upfront. After having my time wasted at another dealership, I wasn’t wanting to play any games on the price of the vehicle. It was stress free and I’m thrilled. Thank you EJ! Best car salesman ever!

Customer: Kindle Johnson
Date: 2024-01-17
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5 Stars

My salesperson Zach Doughty was excellent! He listened to my needs for a vehicle and made great recommendations. He informed me on all the car features. Was easy and pleasant to interact with. He was knowledgeable and professional. I would recommend my sales person to anyone that needs a new vehicle. in fact, everyone at the Town North Nissan office was great to interact with, and very friendly knowledgeable and professional. I can’t say enough about how great my experience was at this dealership. It was a smooth experience from start to finish.

Customer: Gina Marshall
Date: 2024-01-16
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5 Stars

An absolutely amazing experience. I’ve always had good interactions with the service department and was the main reason I purchased our new car here but today… Shannon went above and beyond and coordinated a crazy incident for us from beginning to end like a pro. I highly recommend bay Honda in general but their service department is the true sell because you deal with that part so much longer when it comes to the dealership you choose! Bravo ppl! Just when I thought customer service was dead 👏🏼

Customer: Aaron Brannan
Date: 2024-01-15
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5 Stars

Austin was very helpful and willing to work with me, a rare find these days in car sales. We bought a Rogue and shortly after I brought my daughter in and she got a Kicks and are very happy. Thanks Austin McCrackin!

Customer: Brad Davis
Date: 2024-01-15
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5 Stars

Salesman Raja was very nice and helpful! So happy that I went back to Honda to purchase my vehicle. My 3 Rd vehicle in a row bought from Honda of Slidell, great used cars with no trouble, buying again due to a wreck.

Customer: Judy Barton
Date: 2024-01-15
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5 Stars

Collins and his manager were extremely helpful and nice. They answered all of our questions and made the process very easy! We were in and out the door in just a couple of hours. 100% recommend Bob Howard Nissan!

Customer: Melissa Ortiz
Date: 2024-01-15
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5 Stars

My service advisor was Nicholas who was extremely professional and detailed with his work. I was so extremely pleased . I normally go to Baker Nissan where I bought my last 2 cars . But I will definitely come back to this dealership. The service was exceptional. Thank you for caring.

Customer: merry ethel snaple
Date: 2024-01-15
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5 Stars

My experience was fast and efficient. My service advisor was very nice and helpful. He explained everything to me thoroughly and asked if I had any questions. I highly recommend their service department.

Customer: Nikki Williams
Date: 2024-01-15
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5 Stars

My experience, at Tameron Nissan was the best experience I’ve ever experienced , looking for a car.. Salesman Phil was great!! patient and understanding. Thank you Phil for your Kindness and Understanding I love my New Car 2024 Nissan Kicks. 🙌🙌🙌🙏🏾🙏🏾🙏🏾😇😇😇

Customer: Patricia Lucky
Date: 2024-01-15
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5 Stars

Seanna the service advisor was pleasant and knowledgeable. As usual I'm very happy with my service at this dealer. The coupon was very helpful saving me money.

Customer: stcj
Date: 2024-01-15
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5 Stars

The sales person we worked with, Chris, was the most patient, kindest, most caring and respectful person. We were treated like family/friends, not like customers/potential buyers. We are grateful and blessed to have a chance to work with these people and especially Chris.

Customer: Vera Zholondz
Date: 2024-01-14
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5 Stars

Dr. Phil did absolutely amazing helping me find the perfect vehicle. He listened to what I wanted and my budget. During the process he was kind, helpful, answered all my questions and concerns and at the end of the day we find the perfect vehicle!

Customer: jillian fontenot
Date: 2024-01-12
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5 Stars

Mary Harris and Joel were great to deal with. I was expecting the stereotypical dealer experience but I was surprised when they were respectful and not pushy at all. South pointe was ready to deal and offered a good discount granted it was the end of the year. Mary and Joel were honest and did not deceive me in any way. I feel comfortable coming back for future purchases. A+

Customer: Antonio R
Date: 2024-01-11
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5 Stars

Ryan is fun to talk too and worked awesome with me in finding my perfect car in what I need. Yohannes the sales manager is so sweet and understanding I wouldn’t have wanted anyone else besides these two to help me. In my years of buying cars I’ve never met people who are actually caring and listening, not just trying to make money off you. Last but not least love for Joshua the finance manager, shared good laughs with him, he breaks down and explains everything wonderfully, and is an all around awesome person. Would definitely 10/10 recommend anyone buy a car from this place, I’ve never felt more welcomed, and left completely satisfied. Please stop by if you’re considering it!

Customer: Faith Spruk
Date: 2024-01-10
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5 Stars

Easy to schedule service. Promptly greeted by Cody. Pleasant waiting area. Cold water, good coffee & light snacks we're a pleasant surprise. Excellent communication from Cody during service. The nicest experience we've had with Honda and most are nice but Pat Peck Honda really made us, a Honda customer, feel appreciated 😊

Customer: Pat Burke
Date: 2024-01-10
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5 Stars

I was assisting my mother with the purchase of a new car. I must sa this was one of the most straightforward automobile negotiations I've ever been involved in. Phil was a VERY straightforward salesman. He was knowledgeable, attentive and professional. Jeremy obviously looked out for the company as a manager should but he actually worked at giving my mother a deal she could be happy with. And, finally, Kerry put it all together. The paperwork reflected EXACTLY the deal we had negotiated with NO surprises. I forget the name of the young salesman who helped us at the end of the day to get all the technical items set up on the car but he was top notch. Overall I would rate Tameron Nissan highly, easily giving them 5 of 5 stars. Given the need to do so I can say that I would certainly do business with them again.

Customer: Byron Hudson
Date: 2024-01-09
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5 Stars

Everyone was very nice and helpful, providing the information we needed before making the decision to purchase. Timothy was very calm, and did not come across as aggressive as most car sales people do. The Sales Manager, Lee, was also helpful; he was very patient and generated several reports for us based on the many scenarios we presented.

Customer: Phillipa Adebo
Date: 2024-01-08
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5 Stars

Service was outstanding! They were knowledgeable about the issues and gave me all scenarios up front. Turned out to be a simple fix and got my car back the same day. Great job!!!

Customer: Donald Wright
Date: 2024-01-06
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5 Stars

Steven Moore gave me great service on my purchase of a new Honda Civic. Friendly, professional, and attentive to detail through all the steps of the purchase process. I highly recommend him and Bob Howard Honda dealership.

Customer: Jacob Guralnik
Date: 2024-01-06
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5 Stars

My service advisor was awesome! I was so cold sitting in the waiting room and he actually brought me a portable heater. His name is in a card in my car but you can look up who helped me. I will only request him from now on.

Customer: Kimberly Tunstall
Date: 2024-01-06
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5 Stars

I was met at check-in and checked in rather quickly. I was set to have oil changed and a tire rotation. They performed a complimentary inspection and notified me of items of concern and I had the option to ignore or accept the items with no pressure from the service folks. During checkout I was given an additional $10 off. I was very happy with the overall service.

Customer: Thomas McAnallen
Date: 2024-01-06
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5 Stars

Took my car in for routine maintenance, check up, and a recall. Was able to pull my car straight into the drop off bay and get checked in straight away. They let me know it would be a wait, and showed me to the waiting area. There was plenty of seats, and accommodations for waiting customers. Everyone was pleasant, service was fast, clear communication. I was happy with their service!

Customer: Elizabeth Gardner
Date: 2024-01-05
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Quick efficient Toyota care.

Quick efficient Toyota care. Easy to make appointment and the service was done quickly Even washed my car

Customer: Batesgm
Date: 2024-01-04
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I have used Bay Honda for at least 15 years .

I have used Bay Honda for at least 15 years . Very pleased with the service I received.

Customer: Carol Brewer
Date: 2024-01-04
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Just had an oil change and tire rotation in less than an

Just had an oil change and tire rotation in less than an hour . Great job Toyota of Rock-Hill SC

Customer: charlieco21
Date: 2024-01-04
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The dealership was clean, and the staff was extremely

The dealership was clean, and the staff was extremely friendly and efficient. Answered any questions we had without hesitation, and made us real right at home while we were processing the paperwork for our new RAV4.

Customer: Chuck
Date: 2024-01-04
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Excellent service by Gerardo Flores with my purchase of a

Excellent service by Gerardo Flores with my purchase of a new Camry @ Gene Messer Toyota!

Customer: doublelml
Date: 2024-01-04
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5 Stars

Go to Traveon Boyd!! Phenomenal person to work with, and gave us the most competitive pricing in the Houston area. I went to 5 dealerships and I should’ve saved my time and just bought from Traveon from the get-go. Can’t recommend enough!!

Customer: Eduardo Arzate
Date: 2024-01-04
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5 Stars

Made an appointment on-line to get the oil in my Honda Pilot changed - process was easy. The service advisors were very friendly and proficient. This service was completed quickly and in a professional manner. I would recommend.

Customer: John Kominek
Date: 2024-01-04
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Love my Toyota !

Love my Toyota ! In & out in no time! Best ride to buy ! Thanks To Toyota

Customer: Laura
Date: 2024-01-04
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Excellent Everything that needed was explained.

Excellent Everything that needed was explained. Lyft service provided by Toyota was timely and professional

Customer: Pamj
Date: 2024-01-04
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The staff members are pleasant to work with.

The staff members are pleasant to work with. Professional at their job. The waiting area at the dealership is clean and well maintained. Haven't been disappointed yet with the service that's provided to me.

Customer: py
Date: 2024-01-04
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Efficient and quality service.

Efficient and quality service. Advisor Paul Barwick is excellent. Provided the service quickly and on time. I recommend this dealer.

Customer: Rebsamg
Date: 2024-01-04
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Great service was pleased with the fast paste service I

Great service was pleased with the fast paste service I was provided with this time.

Customer: Zulema.
Date: 2024-01-04
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Fast service on my Camry.

Fast service on my Camry. I should have stayed and waited. Lol Super friendly staff very professional. Service Staff where every where helping customers at 7am.

Customer: adrianadams26
Date: 2024-01-03
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