Tim was great! He was responsive throughout the entire buying process. He delivered everything expected and I felt like he was working in my interest in wanting to purchase a new car. He took time for a thorough walkthrough on all the the features of my new 2021 BMW X5. I joked about my car buying experience was easier than buying a new cell phone> I recommend asking for Tim when in the market for a new BMW. Aristocrat - Merriam - 5 star service! Thank you Tim!