38,696
VEHICLES
IN-STOCK

Customer Reviews

Find out what customers are saying about Group 1 Automotive.

Allways 5 Stars!!!!

Excellent customer and technical service, they go beyond of what you think you need, recommendations are very good and the prices fair. They kept me updated in person, texts and e-mails not only if my car was ready, also the repairs and what they feel was needed in addition of my original request. The installations were super nice and clean, they offer Premium Waiting area for all type of technology and also gave me an upgraded snack and free coffee in the waiting area. Always happy with Sterling McCall Nissan service!

Customer:
Date: 2019-02-21
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Awesome service

Scheduled last minute and they had openings at convenient times for me. Took care of all my issues, awesome customer service from Tyler and fast!

Customer:
Date: 2019-02-21
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Good Service Department

I have a 2001 Nissan Altima that Angela sold to me a few months ago. The whole experience was great and took a total of 3 hours and the car was mine. The key just recently broke off in the ignition, thankfully I was still able to start and drive my car. I was highly irritated about the key breaking since I didn't have a spare. I went to Bob Howard Nissan to get a new made and programmed and once again Angela was great. She always goes above and beyond to help her customers. I enjoy dealing with Angela and will continue to deal with her and only her.

Customer:
Date: 2019-02-21
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Service appointment

My service was completed quickly as promised. Bryan explained all that would be done to my vehicle. I appreciated the emails letting me know exactly what was done and results.

Customer:
Date: 2019-02-20
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2019 Tacoma

An excellent relaxed and pleasurable experience. Would highly recommend this dealership to other folks looking to purchase a vehicle. All people I dialed with were very professional. Great atmosphere!

Customer:
Date: 2019-02-20
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Great service

Gerry my salesman was amazing. It showed me the vehicles I was interested in and did not push for a sale at all. I would highly recommend your dealership to friends and family.

Customer:
Date: 2019-02-20
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highly recommended

Excellent job on my recent service visit. Micheal was extremely helpful and knowledgeable. He was a pleasure to work with! Love the staff here! Always a positive experience!

Customer:
Date: 2019-02-20
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Great service

I have visited this dealership for years & have always been pleased with the professionalism that they exhibit!Sterlibg McCall Nissan is a clean, updated, & friendly dealership!

Customer:
Date: 2019-02-20
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Excellent Service

Jenny in service was more than helpful from start to finish regarding the services needed for my vehicle. At no point did i feel any kind of "pressure" to get work done that i had chosen to forgo that day. I would send anyone to go see her for their Toyota service needs.

Customer:
Date: 2019-02-19
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Service for Recall of Brake Master Cylinder/Six Month Check

After I scheduled my appointment I received a call from Adam Fernald that my appointment was scheduled and that they had the required parts to service my 2018 Toyota Tacoma. I brought the truck in at the scheduled time and Adam did the pre inspection and filled out the forms for the service. The service was excellent and the wait time was quite pleasant in your waiting room (Should put closed captions on the TV's). The repairs were done quicker than expected. I was quite pleased with my overall experience with your service department.

Customer:
Date: 2019-02-18
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15k maintenance

Great speedy and courteous service. Upon arrival I was greeted with a smile. I was told how long the service would take, and the vehicle maintenance was done sooner than promised.

Customer:
Date: 2019-02-18
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First, I wasn’t expecting to purchase a vehicle. But with the recommendation made by Phillip from the service department—when it became apparent that I needed to buy a car. I landed with Brandon because of that recommendation. Brandon did a great job—I was clear about what I wanted. He didn’t pressure me or try to sell me something I didn’t ask for. This was one of the easiest car purchases I have ever made. Between their service department and sales—and finance—Elvis also made this experience easy and quick —I will definitely return there for my next car and recommend Brandon to my friends.

Customer:
Date: 2019-02-18
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I brought my ‘06 Odyssey in for diagnostics and the prognosis wasn’t good. The previous owners really hadn’t taken care of it like they should have. There were major engine faults. The estimate to get it back on the road was almost what I paid for it and the estimate for most of the other problems they noticed was twice what the van was worth. I asked if there were any used models on the lot and there was one: a 2015 with only 44,000 miles on it. I hadn’t planned to buy a new car that day, but they made it very painless and pleasant. There was no pushiness involved. My salesman, Richard, and the manager even took extra steps to make sure that I was happy with the deal. At 45 years old this was my first time buying from a real car lot and all of my fears were unfounded. I would suggest Honda of Bay County to anyone in the market for a reliable automobile.

Customer:
Date: 2019-02-18
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Great service and no BS. We got a great deal with no hassle and didn't spend all day.

Customer:
Date: 2019-02-18
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I just moved here from Washington DC and happened to find a Toyota Dealership that has their Service Department available and open for repair service in the Orange County area on a Sunday. I called other dealers prior but they did not offer Sunday repairs. Miller Toyota of Anaheim repair customer service department answered quickly and found a way for me to drop off my car for a series of manufacturer recalls. Upon arrival, they quickly collected my vehicle information where I didn't even have to stop to go inside the facility. Bill, the repair service personnel notified me of my options and cordinated a free shuttle ride home for me. I was informed before going home that they will notify me via text or email of the repairs needed and I'll just need to respond via text so any extra service, if needed, can be worked on immediately. The next day they sent the text and email as mentioned. By afternoon, they notified me of my repair completion and if I needed, a shuttle can pick me up at my home. Within 20 minutes, the shuttle arrived. Upon arriving at the dealership, the shuttle driver gave me my shuttle document and showed me to the service personnel, Bill, to complete final paperwork. He did a fantastic job and notified me throughout the entire process. Car was washed and clean. I drove home into the sunset. Overall from customer service support to repair and final wash, everything worked out perfectly like clockwork. Everyone was very professional. I never had this type of great service before Miller Toyota showed how a customer should be treated from A to Z. James

Customer:
Date: 2019-02-18
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Both my business partner and myself went in just to ask a few questions about getting a cargo van. Both Steven Baker and Brent Maxwell really worked with us to get us the best deal possible. Not to mention how awesome the guys in the finance department are, they were very good at answering questions and explaining everything to a nervous first time buyer. As young entrepreneurs, my business partner and I can truly appreciate a quality vehicle, and TRULY Exceptional service from the great team at Sterling McCall Nissan. We will definitely be coming back to get our next vehicle, whether commercial or personal. Thanks Guys!!!! Keep up the great work!!!!

Customer:
Date: 2019-02-18
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Extremely impressed with the service we received from buying a used car. Valine (not sure how you spell her name) was not pushy and had everything ready for us to look at when we arrived. Richard Wong was awesome. We weren’t ready to commit until we though about it one more night and he assured us he would honor the cost we talked about the follow day. He even made sure to reprint us and sign the sheet to help ease my concerns.

Customer:
Date: 2019-02-18
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Super Dael

Joe Enrique was a tremendous help on my Pro Tundra!!! I would highly recommend Gene Messer Toyota and Joe to anyone looking for a new or used vehicle!!!!

Customer:
Date: 2019-02-17
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Pleasant no pressure experience

Working with Vinnie was one of most pleasant car buying experiences I have ever had. I had narrowed down to 2 new 2019 Rav models that I really liked. He took the time to explain the over all differences and was very helpful.

Customer:
Date: 2019-02-17
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Great experience

Chuck was great to deal with, we were able to get the vehicle we wanted and in a timely manner. Definitely would recommend to family.

Customer:
Date: 2019-02-17
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My wife and I purchased a 2019 Honda Accord EX-L. Our service was excellent from the sales representative, the general manager, and the finance manager. There were no long waits haggling over prices. We made what we felt was a fair offer. It was accepted. We were in and out with our new vehicle within 3 hours (including our test driving time). We had great buying experience and superb follow-up from the dealership staff that covered our add-ons and explanations of our new vehicle functions and features.

Customer:
Date: 2019-02-17
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Great service experience again. Dave Thomas was prompt and professional like first time we came. He even remembered items that needed to be addressed from our visit four months ago. Great friendly staff all around and genuine concern for customers and not focused on dollars. Will always come back here for our service needs.

Customer:
Date: 2019-02-17
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Went there to look at a Tacoma off road everyone was very nice I own a company called Auto Negotiators Unlimited we help people negotiate car deals who for one reason or another don't want to go alone. My customer got a really good deal here and I will be doing business with them again.

Customer:
Date: 2019-02-17
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Above and beyond

The service department was wonderful to us! I highly recommend them. They took us on even though we bought our vehicle at another Toyota dealership. They were so great that if I need to buy another vehicle I would go to Folsom to buy it. Thank you again Rich!

Customer:
Date: 2019-02-16
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Obtaining Our New RAV4

Leah went the extra mile, advocating for us where we are now in a fixed income to going quite a distance in a snowstorm to get the RAV4 of our choice.

Customer:
Date: 2019-02-16
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Excellent service!

First visit was excellent with service department. Very friendly and personable. On a busy Saturday it was a smooth and quick drop off of the vehicle.

Customer:
Date: 2019-02-16
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The most pleasant experience I've ever had buying a vehicle.

I came to Ira with my Aunt who wanted a new Toyota and we both ended up buying vehicles. A 2019 Carola and a 2016 4Runner. Our salesperson was Muamer Durakovic, he was wonderful! Very professional, knowledgeable, a charming, helpful, person. We had finance manager, Bel Richiez, take care of all the financials and she was absolutely delightful! We will not hesitate to recommend Ira as THE place to go for great service and unmatched overall excellence!

Customer:
Date: 2019-02-16
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I think we can all agree that car shopping can be a hassle. That's wasn't the case at Ira. When I pulled up at Toyota I was immediately greeted by Sage. I quickly picked up on how knowledgeable and attentive he is. He took his time throughout the process of showing me the truck, taking it out for a drive and most of all helping me buy it. I couldn't be happier with how my visit turned out at Ira. From the sales team to the finance manager they're all amazing people to do business with. Thank you Ira Toyota!

Customer:
Date: 2019-02-16
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We came to get CPO Highlander and we did. No one was pushy to sell things you didn't want. The place is clean and well kept, everyone was nice and helpful. We met with Luis Garcia who was very pleasant and resourceful. He actually helped us get what we wanted at very reasonable price. Victor helped us with the paperwork, who was also very pleasant and helpful. They took their time and explained our options and we decided what works best for us. If you're in the market to buy or lease a new car or CPO Miller Toyota of Anaheim is the place to go. If you're buying CPO Luis is your man.

Customer:
Date: 2019-02-16
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I had the BEST customer service with Tony Martinez and Cashier Rose! They were so kind and we’re able to answer all my questions.. Waiting time was not long at all. Thank you!!

Customer:
Date: 2019-02-16
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Nissan Sentra

I went in to get a new car and I am very satisfied with the service I received and the car I selected. The salesman that assisted was very helpful.

Customer:
Date: 2019-02-15
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Phenomenal experience! Everyone we came into contact with was so pleasant and willing to do anything to help out. Huge thanks to Kelly A. And Kevin M for going above and beyond. I have never had this great of an experience buying a car from anywhere else. I would highly recommend purchasing a car from here.!!!

Customer:
Date: 2019-02-15
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I worked with the guy Toe and he was amazing. Also , the guy Tobias was very nice and helpful. I Will be recommending Bonn Toyota to my family and friends!

Customer:
Date: 2019-02-15
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Do yourself a favor and deal with Lissa. She is nothing like the rude, pushy, obnoxious salespeople who populate most car dealerships. She is in a class of her own! . Kind, considerate, and willing to go out of her way for her customers - this is the woman you should want to buy a car from. She made me feel totally comfortable, and worked with me to get a good deal on my car. I am so grateful to her for turning my nightmare of a car buying experience into a pleasure.

Customer:
Date: 2019-02-15
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I have just had the best experience at Round Rock Nissan. The service department has restored my faith in humanity. These guys have helped me reduce costs and and even have saved some fewf altogether. Thank you Bret and Jose and the service technician you guys have seriously taken care of me. 👍👍👍

Customer:
Date: 2019-02-15
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Best ever

Always a pleasure working with LORING JENNY-LYNN, she it very pleasant and very knowledgeable about service needs options. If there were to be a service manages award she would be nominated with out a doubt

Customer:
Date: 2019-02-14
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I was met promptly upon my arrival for my appointment and Eric explained everything clearly and professionally. My estimated wait time was 45 minutes but they finished early. My experience with Bob Howard has been great from the first day I walked on the lot.

Customer:
Date: 2019-02-14
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Buying my vehicle through Gene Messer was a phenomenal experience. I highly recommend Austin Abbott as a sales professional and I will go to him for all my vehicles. They were willing to replace an alternator free of charge and with no hassle to have my vehicle ready the next day. Overall a great experience.

Customer:
Date: 2019-02-14
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World Toyota was the BEST experience I have had when it comes to my car. Tony Nguyen was so helpful and had exceptional customer service. He kept me updated throughout the entire process of my car being worked out and went out of his way to make sure I was not leaving with an overpriced maintenance check on my vehicle. Will only be using Tony Nguyen and Toyota World from now on!

Customer:
Date: 2019-02-14
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10K Service

Very accommodating by rescheduling the appointment earlier due to snow storm. Immediately greeted and wait time was minimal. Vehicle was quickly serviced. It was a pleasure dealing with Adam Fernald.

Customer:
Date: 2019-02-13
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Employees dealt with:

Service

I recently moved to Biloxi and at my first appointment with Pat Peck Honda in Gulfport, MS, I was greeted by Maranda Mouring. Her friendly and outgoing attitude made me feel welcome. I was there to get my Honda Fit serviced, for the passenger air bag recall and oil change. She made sure that I was taken care of right away and assured me that they waiting time would not be very long. Thank you Maranda Renate Smith

Customer:
Date: 2019-02-13
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Service was excellent. Service advisor spent quality time answering questions and addressing concerns. Road test with tech was very useful. He listened and detailed the scope of the problem I had indicated. Was in and out in great time. Good place to do business. Thank you Allan and Norm.

Customer:
Date: 2019-02-13
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Great service! Brakes, oil, tires rotated, & they addressed the passenger airbag inflator recall. My service consultant, Tammy, called me when my car was ready for pick-up & reviewed the service done to my car. Excellent service.

Customer:
Date: 2019-02-13
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Service Advisor Adrian Ramirez provided very professional service and always made sure we were satisfied and kept us in the loop. Can't recommend this location and their staff enough. Great experience.

Customer:
Date: 2019-02-13
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WENT WELL

FIRST TIME AT IRA FOR A OIL/TIRE ROTATION, WENT WELL. YOU SHOULD ASK THIS TO BE 25 WORDS, NEXT TIME I WILL not DO YOUR REVIEW.

Customer:
Date: 2019-02-12
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"GREAT TEAMWORK"

My first time at IRA Toyota and both Vinny Capobianco and Liridon Syla worked great as a team to provide me with a pleasant buying experience. They were both very professional and knowledgeable and provided me with a truck that was just right for me in a very timely manner!

Customer:
Date: 2019-02-12
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Excellent service

I was seen immediately upon my appointed time. The advisor, (Kendrick) was there to tell me what was going on all the time. The service needed was done quickly and efficiently. The advisor was very courteous during the whole time.

Customer:
Date: 2019-02-12
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Job Well Done

Everyone greeted me, welcomed me to the dealership, with smiles of pleasure to help me get my vehicle right. Hats off to Lankendrick and J. Villela on the express team. The complimentary breakfast is appreciated too. I also received a coupon and quote for new tires.

Customer:
Date: 2019-02-12
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I have had the best experience at Ira Toyota! When I was looking to buy a car, I worked with Vinnie, who went above and beyond to find the best car to fit what I was looking for. After buying my car, I have gotten my car serviced with Ira and again, have had an exceptional experience. Everyone is so knowledgeable and helpful. I will continue to work with Ira Toyota for future service needs and when the time comes for me to buy another vehicle.

Customer:
Date: 2019-02-12
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Quick and thorough

I feel that your technicians do a excellent job in checking over my vehicle. They are polite and efficient. They respect my vehicle. Very friendly.

Customer:
Date: 2019-02-11
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Excellent service! 5 stars for everything. Their staffs are friendly, helpful and professional. I didn’t buy my Nissan here but got it fixed here for a surprisingly reasonable price. This will always be my go-to Nissan dealership as long as I own a Nissan.

Customer:
Date: 2019-02-11
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Amazing service. The respect and just overall way that they do business is immaculate. Albeit the wait time was excessive they still did a damn fine job. Workers were nice and respectful and the atmosphere was amazing.

Customer:
Date: 2019-02-11
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I was there for an oil change, Eli took care of my car, he was very helpful. He told me everything that I needed to know, Eli, thanks man, I appreciate your help. You are doing a great job.

Customer:
Date: 2019-02-11
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Professional and Pleasant

Very professional people. Informative and stream lined. Service department is very fast. Waiting area is comfortable and clean. Overall a very nice experience with this dealership.

Customer:
Date: 2019-02-10
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Overall, greast service

Ira Toyota of Manchester has always done an excellent job in my Vehicle. The service is all excellent. Our new vehicle was service for the first time this week and Ira did a fantastic job in it.

Customer:
Date: 2019-02-10
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Sales staff were polite and very helpful. I never felt pressured and the finical department found us a better interest rate than our bank had previously approved us for. Was a great experience all around, I would certainly recommend Rivertown to friends and family.

Customer:
Date: 2019-02-10
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Eric M assisted me in a routine oil change for my car. He did exactly as he said he would in contacting me of any other recommendations and also when my car was finished. He didn’t try to over sell or push any service on me and helped in letting me know what deals they were offering and what coupons I could use for assistance financially. I’ve been to this service center many times and this is the first time I felt like it was 5 star service all the way around. Thank you, Eric.

Customer:
Date: 2019-02-10
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Great customer service!

Great customer service and great experience that exceeded my expectations. Looking to purchase a vehicle and would definitely go there. Keep up the good work and the breakfast tacos was the best tacos the hubby and I have ever had??

Customer:
Date: 2019-02-09
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Good People.. No Pressure

Airbag Recall... Excellent Customer Service... work was complete 30 minutes less than promised... checked over vehicle and explained what needed attention... no pressure... nice waiting area... good coffee..

Customer:
Date: 2019-02-08
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Chad is great!

I had my 1st service and it took around an hour. I watched some nexflix and waiting in their waiting room. Chad Jones was my advisor and he is really a nice guy.

Customer:
Date: 2019-02-08
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Knowledgeable, attentive to needs and very pleasant.

Very friendly, knowledgeable, attentive to needs and time constraint of customers. Very clean dealership inside and out. Comfortable waiting area with tvs and snacks. Thanks!

Customer:
Date: 2019-02-08
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85,000 mile service and state inspection

always professional, friendly and service department is fast! over the years dealt with other service departments where and oil change would take half a day.

Customer:
Date: 2019-02-08
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25,000 Mile Service

Always worth the wait. Very friendly service. Comfortable waiting area. Technician explained what was done. Car was warm and ready for me to drive off! Excellent professional service!

Customer:
Date: 2019-02-08
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My problem was solved quickly and efficiently! Bob Howard Honda is always a friendly environment and any issues my car has are always fixed well without wasting my time. Caleb was very personable, knowledgeable, and a joy to work with. Bob Howard Honda is definitely the first place I contact when having car issues. Highly recommend!

Customer:
Date: 2019-02-08
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This place is always prompt, punctual and professional. Fantastic waiting area. The only suggestion I have, is during cold and flu season it would be great if they had boxes of tissue available in the facility. Other than that, I will never go anywhere else with my car.

Customer:
Date: 2019-02-08
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Went in for scheduled maintenance on my Tundra today, and worked with Tariq. It was a refreshing experience because I got the feeling that he genuinely wanted to help, and do well at his job. I will definitely be a repeat customer because of my experience today. Prior to this, I could not say the same. Due to the busy nature of dealerships, sometimes the employees forget the human element aspect of the job and you become "just a number or paperwork to process." I'm glad that wasn't the case today.

Customer:
Date: 2019-02-08
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I was very please with the customer service I received by the associate that took care of me at the service center. m very sorry I forgot his name. He explained to me How important was for me to take care few things my car needs. Thank you for a wonderful experience. Dolores

Customer:
Date: 2019-02-08
Reason For Visit:
Employees dealt with:

The World’s Best Dealership Service Center

I was driving my 2009 Nissan rogue from DC to Houston when my transmission gave out in Mobile Alabama. As Luck would have it my transmission gave out right across the street from Nissan of Mobile dealership. I showed up at the dealership right as they were opening their doors and met Mike who looked at my vehicle and when he turned on the ignition he said; “yes!!, it is your transmission and your mileage is low enough that it puts it under warranty!”. I can't tell you how happy I was to hear that considering I didn't have $4000 in my pocket to cover such a huge repair. The repair only took two days and Mike called to keep me abreast of the progress, he even was kind enough to offer me a loaner car. When my vehicle was repaired I was not told I needed additional repairs only told to keep an eye on a few simple things. For a woman driving across country towing a 5'x8' trailer a breakdown is pretty much a nightmare come true but, Mike and the wonderful staff at Nissan of Mobile made it a lovely experience. Their waiting room is to-die-for! Leather chairs, popcorn machine, drinks, cable TV! I very highly recommend this establishment for all your automotive needs.

Customer:
Date: 2019-02-07
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The best ,

Have driven Toyota's for 40 years now , only ones I haven't owned are the trucks n the Corolla.. Have had all the rest. First time with this dealer. This dealership deserves to sell Toyota's. Can't beat the quality of the car or this dealer. Can't recommend them both enough !

Customer:
Date: 2019-02-07
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Employees dealt with:

My advisor was David JoyceJoyc I want to say that he was very helpful. He was extremely friendly and courteous. He made sure that the service I wanted was taken care of and also checked to see if there might have been any other any other services needed and there was a recall that he had taken care of while I was there He would come to me and give me updates. I believe he should be rated a 10 for his performance as an advisor. I would also like to thank to the team who did the work on my car . Thank you all. I would rate my experience as a 10. Very good service and experience Sincerely, Denise F.

Customer:
Date: 2019-02-07
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My family have been coming to Miller Toyota of Anaheim for the past 5 years and we were fortunate enough to get the best service advisor Martin Miller. He goes over and beyond with customer service and always makes sure we are taken care of. We bring both of our cars to him and will continue to do so. Thank you Martin for always making our experience at Miller Toyota positive!

Customer:
Date: 2019-02-07
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Easy to make an appointment online, RiverTown Toyota was able to get me in the next day. The work was done quickly and efficiently. I was helped by Tom, who did an awesome job keeping me informed on the state of my repairs. I’m always treated with respect and won’t go anywhere else.

Customer:
Date: 2019-02-07
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I got into a situation recently while traveling where I needed my vehicle worked on quickly so that I could get back home. Steve and the service department at Sterling McCall took care of me and kept me in the loop the entire time! They had me ready to go in time for me to get back to work! I’ll be bringing my service back to them when I’m in the market for another car!

Customer:
Date: 2019-02-07
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I have purchased multiple vehicles from Bob Howard Toyota over the years and have always been pleased. I recently had a costly issue with a pre-owned vehicle I purchased that was no fault of mine or the dealership. Toyota handled the situation with professionalism and excellence. Thank you Bob Howard Toyota!

Customer:
Date: 2019-02-07
Reason For Visit:
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My car

Quiet and friendly ,impress with the service . Would come back again and would let my friend know about you. Very clean and enjoyed the snacks

Customer:
Date: 2019-02-06
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Excellent service

Always greeted in a friendly manner and treated with respect. Decisions are respected and they don't try to talk you into anything you don't need!

Customer:
Date: 2019-02-06
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A+ Service

Great experience , The service team is excellent very timely professional and friendly. They truely care about the customer experience and keeping my business. Thank You

Customer:
Date: 2019-02-06
Reason For Visit:
Employees dealt with:

New car purchase

We purchased a new RAV4 in January of this year. We've purchased several vehicles over the years but this experience was the BEST. Kevin McAllister was truly the best salesperson we have ever dealt with. He's truly an asset to your organization.

Customer:
Date: 2019-02-06
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Employees dealt with:

I bought new car from here. Dave Popejoy helped me with my Purchase. He is a great sales guy and it was a great experience. I would recommend anyone in the market for a Toyota to contact Dave here at Fort bend. Even the services I have received after purchase was truly exceptional. Never seen a car sales guy going above and beyond after the purchase.

Customer:
Date: 2019-02-06
Reason For Visit:
Employees dealt with:

Good service

They completed work ahead of schedule. My previous car was Buick and they always offered loaner car. Nissan should consider doingtge same. Polite and knowledgeable

Customer:
Date: 2019-02-05
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Employees dealt with:

Fast and Easy

Fast and easy...just the way I like it. Yes, it was just a state inspection but you're off to a good start. Let's hope you keep it that way. Love the fact that I can come in as early as 7:00AM. That way the rest of the day is mine.

Customer:
Date: 2019-02-05
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They can be trusted

went in for my 80k service. John came back to me in less time than they had said to tell me they had found some minor other issues and did I want them done as well. Unlike my former dealership, I have NEVER worried about being tickled and died by Ira Toyota when I bring in my care. The extra work was also done in less time than they had anticipated. Its truly great to be able to trust them

Customer:
Date: 2019-02-05
Reason For Visit:
Employees dealt with:

I was pleased with the service that Bohn Brothers Toyota provided today. The maintenance was completed in a timely manner, with no interruptions or delays to my schedule. Mr. Nathaniel Lee was very courteous, efficient, and professional. He explained what was done this morning, in addition to my next visit. I highly recommend this dealership.

Customer:
Date: 2019-02-05
Reason For Visit:
Employees dealt with:

After being in the car industry for 15 years, this is one of the best interactions I have ever had with a dealer in servicing my vehicle. Rodger Davis was extraordinary in his level of excellence in communication and delivery on all he promised. He was very kind and described all I needed to know about the health of my vehicle. The shuttle driver opened the door for me and even pulled out the seat belt for me to have ease of use. Overall great experience with the service department. Hang on to these guys. They represent the Nissan brand well!

Customer:
Date: 2019-02-05
Reason For Visit:
Employees dealt with:

I am always treated with excellent customer service every time I get my vehicle serviced. Haileigh goes over and beyond to make sure I get exactly what I need. She does a phenomenal job and I will continue going because of her exceptional customer service.

Customer:
Date: 2019-02-05
Reason For Visit:
Employees dealt with:

Service appointment was quick as finished in an hour. Great service! Always polite and caring service techs who will answer and explain any questions. As a nice perk, if you choose to wait in their lounge, they provide complimentary donuts, coffee, tea, and water, I highly recommend Miller Toyota in Anaheim, Ca.

Customer:
Date: 2019-02-05
Reason For Visit:
Employees dealt with:

Recent Service

Jenny was my service advisor and she helped me get a good deal on a new set of tires. She also arranged for service on an air bag recall as well as getting my annual inspection. She arranged for a shuttle for me andbthe work was completed ahead of schedule. The final cost was a bit lower than the estimate too. I've been a long time customer and will continue to get my service at Ira.

Customer:
Date: 2019-02-04
Reason For Visit:
Employees dealt with:

Excellent Customer Service!

Excellent customer service! Ariel Quinton (Sales) was friendly, courteous and very professional! Chris in finance was very professional and helpful! We love our new Honda Odyssey! Thank you!

Customer:
Date: 2019-02-04
Reason For Visit:
Employees dealt with:

This is by far the best dealership in Mississippi. The staff is professional , very compassionate to your needs i feel like they are family . When you walk into a place you are offered coffee , snacks they just make you feel right at home . Justin Stacy Ladner, Jor’Dan “coach” and right down to the finance manager everyone of them does an impeccable job !!!!! Thanks to all of you that made this possible for my daughter she is so happy !!!

Customer:
Date: 2019-02-04
Reason For Visit:
Employees dealt with:

Service & Repair

Brought car in for 30k miles service, state inspection, outside mirror repair and bumper repair. Due to parts required I had to return next two day to get repairs completed.

Customer:
Date: 2019-02-03
Reason For Visit:
Employees dealt with:

Service was excellent!

You service was Excellent! The service was Excellent! The service was excellent!The Service was excellent! The Service was excellent! The service was excellent! The service was excellent!

Customer:
Date: 2019-02-03
Reason For Visit:
Employees dealt with:

Excellent service

Excellent service. Jenny-Lynn Loring is a very polite and efficient customer representative. I will continue to use IRA Toyota for maintenance for my vehicle.

Customer:
Date: 2019-02-03
Reason For Visit:
Employees dealt with:

I am very impressed by this dealership, they were extremely accommodating of my many requests I made on a used car purchase. Requests such as: putting on new tires, taking out aftermarket additions to the car that I did not want, and making sure that the car passed their strict certification process. When they were not able to give me exactly what I needed on that car purchase they helped me get into another car at their store that is a perfect fit. They were very cognizant of how valuable my time was and how tight my schedule was. Jeff, Nina and Vinnie were the superstars.

Customer:
Date: 2019-02-03
Reason For Visit:
Employees dealt with:

Although Sterling McCall Honda was nearly an hour drive for me, it was well worth the drive. I was originally going up there to test drive a Certified Per-Owned car but ended up getting a new car for just a little more. My sales rep Mr. Alanis was very nice and was never pushy. They really worked towards getting us a good deal and a good trade in as well. Very satisfied.

Customer:
Date: 2019-02-03
Reason For Visit:
Employees dealt with:

Excellent

Great customer service clean facility. Great timing.. Really nice represenatives. Very friendly. Helpful and took care of all my questions. Love the courtesy car wash.

Customer:
Date: 2019-02-02
Reason For Visit:
Employees dealt with:

It was a great experience.

My dealer was very cooperative. He made sure to give me a car that was in my realistic financial budget range. The overall process seemed very organized.

Customer:
Date: 2019-02-02
Reason For Visit:
Employees dealt with:

They can make things happen)) Update of 1 year experience: After you got the vehicle you need a maintenance service - and Honda Boardwalk provides tremendous service. Efficient, reliable, affordable, quick/punctual, professional maintenance service. Great teamwork for sure. Special thanks to Mike Reynolds - guardian angel for our hondas. Update of 2 years experience: EXCELLENT!

Customer:
Date: 2019-02-02
Reason For Visit:
Employees dealt with:

All of the people in the service department were very friendly and helpful. I was checked in very quickly for my appointment and didn’t have to wait. They were easy to communicate with throughout the day and the pick up process was very efficient and easy. I will definitely be bringing my car back in the future.

Customer:
Date: 2019-02-02
Reason For Visit:
Employees dealt with:

Customer Care

Great teamwork! The staff is always professional, courteous, efficient, considerate and helpful. They seem to take pride in the products they're selling/servicing and are very knowledgeable. No question goes unanswered. Customers come first!

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

Great Service!

They make coming in for service a pleasant experience! Between the great customer service and the comfortable atmosphere, I actually enjoy bringing my car in for service! Thank you!!

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

came in for inspection and oil change

service was fine and waiting was comfortable, clean and quiet for my reading purposes coffee and snack items enjoyed. that's all I am going to say.

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

Excellent

We were treated wonderfully and my wife had a great experience with the service dept when getting her state inspection along with learning about all the bells and whistles of her new car

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

Another Home Run

Just stopped in to visit with Steven Baker about the lease on my Altima and the expiration later this year - little did I expect that he would work out an early termination and I am now driving a new Altima for the same monthly payment as I had on the 2016 I was driving. This is about the 6th lease from S. Baker the Deal Maker!

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

An Odyssey come true

Knowledgeable associate (Hearther), assigned by the New car manager, lead me through the process and Todd worked finance Magic to make my purchase come true

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

Disclaimer: No purchase made. We stopped in to use the electric vehicle charging station. The building is neatly kept, with spotless glass walls/ windows, incredible displays and an incredible waiting area for adults (with a wall mounted TV in a separate insulated room for the kids). Great customer service. Complimentary coffee and popcorn, accompanied by a small convenience corner with snacks and drinks for purchase.

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

We took our car in for service and was treated with very courteous people our service advisor was Chase Davis who was very experienced in his knowledge of servicing our car. Thank you Chase Davis for pointing out other issues that you found with the Our vehicle. appreciate your honesty. Also your mechanic Brian fuchino who also found another issue with the filter and was replaced thank you so much and hope to see you in the near future.

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

I had a great experience at Mike Smith Honda. Dylan was very friendly and patient with me and all of my questions. They worked hard and got me a great deal on literally the car I always wanted. I would definitely recommend purchasing a car from Mike Smith Honda.

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

Dave K the service advisor is excellent. Kept me informed with status of my car and very honest. He is very nice. I love the waiting area and tables available so you can work. Also provides snacks coffee hot cocoa and water. Will always take my car here.

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

I have nothing but great things to say about the employees at this dealership. When I was having problems with another Honda dealership trying to figure out the warranty that was bought from Pat Peck, they were so friendly and helpful, even when I called them anxious and agitated from dealing with the other dealership. Tammy from services helped me to the best of her ability, and then she transferred me to Todd to look at the original paperwork when the car was sold. Todd helped me figure it all out with kindness and patience. Then, to top it all off, Tammy called and left me a voicemail later when she figured out which warranty I had because she wanted to make sure that if Todd hadn’t been able to help me, she was. I was so pleased and grateful for how helpful and kind they all were. Thank you so much for your help!

Customer:
Date: 2019-02-01
Reason For Visit:
Employees dealt with:

Excellence of Services

I have been to this dealership many times over the years, whether I was shopping for myself or others. The service has always been top notch. The staff is friendly, courteous, considerate, informative/knowledgeable. This latest experience was no different.

Customer:
Date: 2019-01-31
Reason For Visit:
Employees dealt with:

Could not have asked for a better group of people to work with. Amanda our sales lady was incredible. She wasn’t pushy or anything. I can’t say enough about her. And David the finance guy was extremely friendly and explained everything so throughly. Love Gene Messer Toyota

Customer:
Date: 2019-01-31
Reason For Visit:
Employees dealt with:

Easy and convenient car buying experience. Chad (Sales Rep) was friendly and personable and allowed my wife and I to look over lot with no pressure. Royce (Finance Rep) was great at explaining every detail of deal and financing options. Highly recommend if your looking to buy a quality vehicle from the friendly folks at Honda of Bay County.

Customer:
Date: 2019-01-31
Reason For Visit:
Employees dealt with:

Nice sale person,he help me so much but when they delivered the car it wasn't clean and there are some futures that they told me it come with the car like a GPS and when I try to go to it it wasn't available...!!!???. I went back to the dealer I they did an excellent job cleaning the car up and helping me to install the GPS. Thanks Kevin for all your help

Customer:
Date: 2019-01-31
Reason For Visit:
Employees dealt with:

Luis Hernandez deserves a raise! We took our car to this location for a second opinion & an amazing job was done by him! The outcome was very different from where we took it to first! For all your Toyota service needs come to this location & ask for Luis!! He answered all our questions and went in detail with us! AMAZING JOB! I will always come here!! 👏🏻👍🏻

Customer:
Date: 2019-01-31
Reason For Visit:
Employees dealt with:

My experience buying a car here was so awesome! I bought a Camry here back in November and I absolutely love my car. I told Shelton exactly what I wanted and he got me better than what I asked for. He made sure I understood the different warranties and features of the car. I would definitely come back here and do it again if I had too!

Customer:
Date: 2019-01-31
Reason For Visit:
Employees dealt with:

Friendly staff and very efficient

They got me into my appointment on time and had the vehicle done quickly; no complaints. They also have a nice waiting area....and it doesn't hurt that the coffee is good as well.

Customer:
Date: 2019-01-30
Reason For Visit:
Employees dealt with:

Excellent experience from start to finish

I had a wonderful hassle free experience with Sterling Mccall Nissan and got the best price. Olivier, Trae, Fernando, and Jake all were helpful and accommodating from start to finish. I would highly recommend Sterling Mccall Nissan!

Customer:
Date: 2019-01-30
Reason For Visit:
Employees dealt with:

Superior customer relationships keeps me coming back

The confidence I have when discussing my vehicle needs and desires, shines through each time I enter the dealership, from Sales Rep, Sales manager , Finance director up to General manager. All professional people

Customer:
Date: 2019-01-30
Reason For Visit:
Employees dealt with:

A Very Good Experience

I was very impressed with the staff that assisted me in purchasing a car. My salesperson was Steve Baker who was a joy to work with. He was very helpful, giving me sound advise about buying a used car and helped me get a gem. Efram was the Finance Manager. He too was very courteous and helpful. Both guys were sincere and gracious. I will be sure to recommend either one to a friend needing a car.

Customer:
Date: 2019-01-30
Reason For Visit:
Employees dealt with:

My car was due for scheduled service and a complete check was performed. All aspects were completed without any indicated problems. The staff was very helpful and informed me of all work done. Customer service is first on the list with Folsom Toyota

Customer:
Date: 2019-01-30
Reason For Visit:
Employees dealt with:

I am a very happy customer today. Miller's Toyota of Anaheim Service Advisor Julio greeted and assisted me with my appointment to service my Venza. I also told him that my check engine lit in my car, two days ago, and he knew exactly what the problem was. Miller Toyota has the best customer service in the car business with highly trained professionals.

Customer:
Date: 2019-01-30
Reason For Visit:
Employees dealt with:

I’ve been a client of Joe Marina Honda [now South Pointe Honda] since 2006. I’ve always had professional and efficient experiences with all Staff members. If it was ever less than stellar, it was promptly remedied. 😊 On the service visit this week, I worked with Paul Bussard, Service Consultant (new to me). I had a good experience working w/him. I am grateful that he was direct & honest and advised me of the issues my Pilot was having regarding the piston rings & spark plugs. These were covered under a Service Bulletin/program warranty extension specifically for that issue. Truly, it would have been quite costly without that program extension covering the repair expense. I elected to have additional work performed as I’m close to the next mileage juncture for those services. South Pointe Honda always performs quality work on my vehicles. Their turnaround times are reasonable as well. Pricing always does seem a bit high, but service at a Dealership usually is higher than the average rate. I would strongly recommend. Christine

Customer:
Date: 2019-01-30
Reason For Visit:
Employees dealt with:

15,000 mile service

Jim Marsh was very professional and helpful. They found signs of mouse damage and informed me about it and how to deter them...very helpful information.

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

great experience

was such a nice easy car buying experience no hassle everyone in the process was very polite salesmem Rommel was great as was finace manager bel

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

Perfect!

Service is remarkable...one of its kind. The staff are courteous and very pleasant. I've always trusted Toyota Service. I won't have any other auto shop work on my car. I highly recommend Toyota Service to all.

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

Jean simeon and Sam were absolutely amazing and their customer service exceeds far beyond my expectations. They listened to my situation and put me in a vehicle that I am blown away by. They by far exceeded my expectations and satisfied me beyond 5 stars these two world class gentlemen deserve special recognition not only from myself but the boardwalk Honda organization. Gentlemen like these two restore faith in the car buying experience and make ownership as easy as possible and made me a fan of boardwalk Honda as an organization.

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

I was greeted quickly upon arrival. I was scheduled for an oil change and tire rotation and did not wait long at all. I was there for a total of 30 minutes! Stephanie was kind and incredibly helpful. She even walked l my 3 kids and I out to the car and offered to help in any way. Great service!

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

What a great car buying experience! Gene Messer Toyota really made me feel at home and the process from start to finish was so refreshing and quick!! Tucker Leeson was an excellent salesman to deal with and took control from the beginning to watching us drive off. Amazing inventory selection! Super pumped to be driving my new ride!! Thanks Gene Messer Toyota and thank you Tucker!

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

Had to bring my mom's car up here for service. Dealt with Charlie in the service center. He was very prompt in assisting me and getting the service taken care of. Very professional and courteous. This will definitely be where I bring her Mazda for service from now on. Great job Team Gillman.

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

I started using Pat Peck to service my Nissan Quest after moving to Biloxi last year from out of state. In the 50 years I have owned vehicles, I have rarely found a dealer service department so responsive, competent, and intent on recommending to me services I actually need. Their pricing is excellent (especially with their regular specials).

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

Continued outstanding service from this dealership! Javier is an excellent service specialist that manages the process very efficiently and in an expedited manner. I look forward to continued great service and recommend their services to all my friends.

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

Very organized, very professional and courteous staff. Willing to help you with the best options if your car needs multiple things fixed. Also they are willing to give you the best discount especially if you have coupons. Highly recommend World Toyota for your Toyota repairs and/or service.

Customer:
Date: 2019-01-29
Reason For Visit:
Employees dealt with:

Prompt, coutrteous service!

John Oliver - excellent rating ! Prompt, courteous, knowledgeable. Advised me of some future recommendations without strong arm tactics. Wonderful service and had the added benefit of great coffee in comfortable waiting area!

Customer:
Date: 2019-01-28
Reason For Visit:
Employees dealt with:

Rav4 owners

We have owned 7 Rav4s and leased the last 2. So, we are definitely Toyota People. And we have owned Toyota's since 1979. The Mons

Customer:
Date: 2019-01-28
Reason For Visit:
Employees dealt with:

Altima brake pads

Great service. Amazing lounge area with free snacks and WiFi. Plenty of TV s. William was very friendly and informative. Price came in slightly below estimate, which was nice.

Customer:
Date: 2019-01-28
Reason For Visit:
Employees dealt with:

Great customer lounge with kids area and quiet zone. They provide donuts / sandwiches in the morning. Coffee/tea/hot chocolate are always available. Friendly staff and great services. They provide complimentary car wash.

Customer:
Date: 2019-01-28
Reason For Visit:
Employees dealt with:

Got there around 7:30am and left around 10am. Don’t expect a short trip, but they are thorough and do a good job. Haley was great at keeping me updated with the progress of my car and looking up my past appointments to figure out what might need work soon. She was super friendly and made my experience at World Toyota worth the visit.

Customer:
Date: 2019-01-28
Reason For Visit:
Employees dealt with:

I was in from out of town on business when my car had trouble. I had it towed to World Toyota in Chamblee. From the moment I communicated with them they were most helpful. My person of contact was Marcus whose calm demeanor made my experience stress free. I so appreciate how efficient everything was and how well I was taken care of. I got my car back in time to return home and it ran great.

Customer:
Date: 2019-01-28
Reason For Visit:
Employees dealt with:

Easy to book an appointment, and dealership actually has the staff to honor the appointment time. Waiting room is large, clean, and well stocked with newspapers, magazines and coffee. Staff has been pleasant and efficient each time I have had service done. Very impressed with this service department, and I would service my “other brand” vehicle here if I could.

Customer:
Date: 2019-01-28
Reason For Visit:
Employees dealt with:

Buying New SUV

Working with Pedro Sanabria was a pleasant experience. He went out of his way to make the deal happen. He listened and was responsive to what we were looking for. Thank you, Pedro. Thanks also to Chris Grandmaison for finalizing the deal. Bel Richiez was terrific in helping us secure a loan and explaining all options available.

Customer:
Date: 2019-01-27
Reason For Visit:
Employees dealt with:

Helpful

All were great with me. Gave me a list of work to be done and took care of the Recall. Will keep the list visible for each visit.

Customer:
Date: 2019-01-26
Reason For Visit:
Employees dealt with:

Thee only Honda establishment anyone should consider if buying a vehicle! May I add, "as a female buyer, you will feel safe & in good hands" Efficient, honest & reliable,...they are here today & tomorrow! Ben is the best!

Customer:
Date: 2019-01-26
Reason For Visit:
Employees dealt with:

Great customer service!

Quality and Integrity, not lip service. They truly care about customer service and do a great job. I will go back again and recommend too. Chase Davis is excellence Service Rep.

Customer:
Date: 2019-01-25
Reason For Visit:
Employees dealt with:

Edwin and Gene were excellent help. Courteous and knowledgeable they found the ride I was looking for. Tommy was excellent in getting the financing complete. I was very pleased with the service given. It was a month long process. I'm glad Edwin reached out to me and allowed Gene to finish the deal

Customer:
Date: 2019-01-25
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota is the BEST dealership around! If you want a personal, no pressure vehicle buying experience then this is the place to go! Chad and his team are second to none! My wife and I have bought two vehicles from him and his team.

Customer:
Date: 2019-01-25
Reason For Visit:
Employees dealt with:

Had scheduled maintenance done on my Avalon. The got the work done quickly, and even washed the car. Their waiting area was very comfortable, and their complementary coffee and donuts are a nice touch. I’d highly recommend getting your maintenance done at Fort Bend Toyota.

Customer:
Date: 2019-01-25
Reason For Visit:
Employees dealt with:

Great service. Tailor took good care of me and explained everything. I will be back. Very reasonable too. Thanks

Customer:
Date: 2019-01-25
Reason For Visit:
Employees dealt with:

Very comfortable and clean waiting area. All personnel very friendly. Coffee, bottled water and snacks provided.On time on price. Pat Peck Honda service department is the only place we will take our Honda's.

Customer:
Date: 2019-01-25
Reason For Visit:
Employees dealt with:

Great service! Attendant was so friendly and service was fast and efficient! Thank you Arthur for being so accommodating!

Customer:
Date: 2019-01-25
Reason For Visit:
Employees dealt with:

Excellent service

My service advisor Dan Smith got me in and out in 45 minutes for my 15k service on my Highlander. I have nothing but praise for this dealership and is the reason why I have bought five new vehicles here.

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

Everyone was so friendly and personable, especially Alyssa, my service advisor. It is nice for customer service reps to seem like they actually enjoy their job! All of my questions were answered and my car was done in a timely manner! This was my first time having work done at a dealership (recall plus additional services) and it was a very pleasant experience!

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

We have bought @ 8 vehicles from Gene Messer Toyota.The selection of vehicles have been very good & reliable. A+ This particular year the Corolla selection is very low in their inventory . Good for them, not great for me. B+ The web site makes it very helpful to find a vehicle . A+ Service department always answers my questions. A+ Parts department . A+

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

Today I stopped at Gene Messer Toyota to make an appointment for routine periodic service because I was driving by. I had bought my car from another dealership but was no longer able to get service at that other dealer. Instead of making an appointment, Stephanie said they could take me right then if I could wait for 1.5 hours. It was actually just a little over one hour. While waiting, the dealership had a great waiting room where I was offered herbal tea (which I drink instead of coffee) and a man came around offering snacks. Stephanie was great and the entire service was unexpectedly wonderful.

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

From the first phone call to us walking out the door with the keys to our new car it couldn't have been any better!! The GM (Chris Jenkins) called and was very eager to help with anything. Our sales consultant Steve was awesome! He made us feel at home when we walked in till we left. Jarret was our finance guy, he worked out a great deal and helped in getting us our car! Everyone was very knowledgeable and patient! Very quick and efficient. 2 days later Steve called to checkin and make sure we still loved our new car! We will definitely be back there to purchase our other cars in the future! Can't say thank you enough! 🤗 We love our car

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

This was far and away the best car buying experience I have ever had. Ron P was amazing. Ron not only beat the best price I could find elsewhere, when they couldn't find the exact model, they gave me a serious upgrade for the same price. After having previously bought four new cars over my life, this is the first time I actually enjoyed the experience.

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

My sales person was Henry he was absolutely outstanding. I had talk to Henry twice on the phone about the vehicle I was looking for he followed up with everything and not only got the exact vehicle I wanted he was able to find one that met my expectations and exceeded my expectations. He made sure that the entire process was handled quickly and precisely the way I wanted it to go. The day of my purchase I texted Henry the stock number and when I arrived he had it waiting out front Thanks Henry you made this a great experience

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

Service here is outstanding. Ms. Lucia was very helpful and knowledgeable. She reviewed warranty on my tires, replaced them and also helped with other inquiries on my vehicle. I strongly recommend SMT.

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

Just bought a used Honda Ridgeline. My sales man Christian was great! He was very honest and upfront throughout the whole car buying process. I would definitely return in the future. Thank you! Jason

Customer:
Date: 2019-01-24
Reason For Visit:
Employees dealt with:

As always excellent servie

Never had a problem with anyone or thing there. The service people are the best around. Lori-Lynn has always been great and always friendly.

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

80,000 mile check up

No wait time. Greeted by a very friendly service consultant who explained all the work that was to be completed. Also explained further work that was recommended- cabin filters, new windshield wipers..etc. Answered my questions thoroughly. Very accommodating service!

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

Satisfied

There were a variety of colors and models available to choose from on the lot. The price was what I wanted and the financing was quick and easy. Everyone was pleasant ...a great dealership with a good atmosphere for shopping for a vehicle. This was my 2nd car purchase within 6 months. The first one was for my daughter and the second one for me.

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

My Honda Accord required extensive repairs. Brandon walked me through every step of the way and went above and beyond to get my car taken care of, which included his contacting Honda. The repairs were done fairly and at a very fair cost to me. I would not hesitate to recommend Bob Howard Honda service to my family and friends.

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

Four months ago i wrote a scathing review about Folsom Lake Toyota Service. I am happy to report that this last visit has exceeded my expectations in customer service and care. My service advisor christian avalos took the time to explain the service work performed on my vehicle and even helped me schedule a follow up service. i would definitely recommend this service center.

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

I just bought a used car from here and was treated very well. That's the quickest I've ever bought a car from a dealership in my life!! The salesperson who sold me the car was very knowledgeable and extremely helpful. I'm definitely going back there

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

Cody was the one helping us. He was very accommodating, helpful and friendly. One happy customer here. Great customer service.

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

Very friendly and helpful staff! I got an oil change with a free car wash and inspection. The waiting area is very clean and wonderful. They did a great job! I will definitely come back. 10/10 recommend!

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

My 60k service appointment with Rick great. I let him know what I needed performed that day and some areas of concerns for a future appointment. He did exactly what I asked for and was able to answer all of my questions. He gave me realistic expectations on my waiting time and provided some context on what to expect for my next service. The waiting area is reasonably comfortable and the restrooms are clean. Overall I had a pleasant experience.

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

Marvin (the technician) is awesome and extremely polite. Marvin was very helpful and Sterling McCall should be very grateful to have an amazing employee like Marvin. The least thing Sterling McCall upper management should do is either giving Marvin a raise to show gratitude towards Marvin because after all how often a customer spent this much time writing a great review for a great service. A very very happy customer Howie Tran Owner of the 2018 C-HR

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

My experience in buying a new car at Sterling McCall was awesome!!! My salesman Farris Khalil was professional and honest. My financial director was the best!!!! I will use this dealership for my next new car in the future. I highly recommend Sterling McCall Toyota!!!!

Customer:
Date: 2019-01-23
Reason For Visit:
Employees dealt with:

Oil Change

Adam greeted me right away and got my car right in for my appointment. Always an easy process to have my car serviced at this dealership!

Customer:
Date: 2019-01-22
Reason For Visit:
Employees dealt with:

Had an excellent professional experience, no gimmicks, told me the right price on their web for oil change, took my car. Give a ride to go do my shopping, picked me up and I came back ,it was done. I recommend this place. As an added bonus, there is always nice captichino and donut inside if you would like to wait.

Customer:
Date: 2019-01-22
Reason For Visit:
Employees dealt with:

Tony Knight is truly a very exceptional sales consultant. I highly recommend him and sales manager Mike M. They were very very helpful and so very nice. I will give them my business again!

Customer:
Date: 2019-01-21
Reason For Visit:
Employees dealt with:

Everyone is so nice and friendly. I wouldn’t go anywhere else to purchase a vehicle. Service department is awesome. They had my car out in a timely manner.

Customer:
Date: 2019-01-21
Reason For Visit:
Employees dealt with:

Great service! Brakes, oil, tires rotated, & they addressed the passenger airbag inflator recall. My service consultant, Tammy, called me when my car was ready for pick up & reviewed the service done to my car. Excellent service.

Customer:
Date: 2019-01-21
Reason For Visit:
Employees dealt with:

We received excellent service at Rivertown Toyota. Melody Lawson got us in and out in a timely fashion, and she provided us with a detailed list of what services we needed to take care. She was very helpful, thanks Melody. I highly recommend Rivertown to everyone. Y'all have a good day !

Customer:
Date: 2019-01-21
Reason For Visit:
Employees dealt with:

I visited the dealership last week for service but I had a great experience with everyone I came in contact with. Everyone was extremely professional and the amenities they have for service customers are great. Though I wasn't car shopping, I talked with a great salesman named Bryan Dooley who was very knowledgeable and definitely someone I would recommend if you're looking for a new car.

Customer:
Date: 2019-01-21
Reason For Visit:
Employees dealt with:

Professional and efficient

Everybody was courteous and friendly. Work was done in a timely matter and was finished sooner than the time I'd been quoted. Comfortable waiting room.

Customer:
Date: 2019-01-20
Reason For Visit:
Employees dealt with:

Service Department is excellent! Alyssa in customer service was awesome! I had to do a major/expensive repair. She helped me with solutions that saved me money. She kept me updated throughout the process - even on her day off. I could not have asked for a better experience.

Customer:
Date: 2019-01-20
Reason For Visit:
Employees dealt with:

Mike / & Dan was helpful during my visit. He even found me a ride to the Mall when there were no drivers available offering to bring me there himself... he did pick me up in a timely manner when I called for a ride. He went above and beyond . ☺❤☺Thank you, Toyota

Customer:
Date: 2019-01-20
Reason For Visit:
Employees dealt with:

The staff goes out of their way to make sure you are comfortable and at ease throughout the whole process.

Customer:
Date: 2019-01-20
Reason For Visit:
Employees dealt with:

Had a great experience! Carlos was amazing and beyond helpful. He answered all questions with patience.It was a pleasure working with him. Great service! Boardwalk Honda is definitely a good place to get a car! I am very happy with my car.

Customer:
Date: 2019-01-19
Reason For Visit:
Employees dealt with:

I come here for my car service and have talked to some of the sales people. Everyone is really nice and service is done faster than at other dealerships I've been to. I would like to recommend Erica in the service department. She's awesome and I'll ask to work with her next time my Prius needs work!

Customer:
Date: 2019-01-19
Reason For Visit:
Employees dealt with:

1st visit with service advisor Matt Johnson. Just an oil service visit. But gave me a long list of items that need to be addressed. I appreciate knowing the condition of my vehicle. Everyone including the girls at the desk and the shuttle driver's were great folks. Thank you

Customer:
Date: 2019-01-19
Reason For Visit:
Employees dealt with:

From booking my appointment over the phone to meeting John M. My service consultant and Humberto when I picked up my car, this was unmistakably one of my best experiences ever when taking my car in for service to a Toyota dealership. When I booked my appointment I took notice of them thanking me for entrusting Miller Toyota to service my car. That in of itself was amazing-because yes, I am trusting them to do a good job and not try to upsell or pull a fast one over me. They were completely transparent, friendly and professional.

Customer:
Date: 2019-01-19
Reason For Visit:
Employees dealt with:

I shopped for several weeks for a 2018 G80 before I decided to give Sam "a try". Much to my surprise not only did Sam have the perfect car he had the perfect deal to go along with a truly sweet dealership to work with. If follow up is a measure of really good customer service, I had an issue with Hyundai Motor Finance that both Sam and Marc gladly helped me with. I do suggest that if you are looking for a new vehicle, give Sam "a try". You might be as surprised and happy as I have been with South Loop Hyundai.

Customer:
Date: 2019-01-19
Reason For Visit:
Employees dealt with:

Let’s be honest, car buying is not fun nor does anyone look forward to it. However, my experience at South Loop Hyundai definitely made for an easy purchase and worry free purchase. If you are in the market for a new car and want a good car buying experience, go and see Sam Raza. Do keep in mind the prices you see online can and will vary because they add on options like window tint, wheel locks and few other things depending on the model. Also, I was previously approved for a loan through my bank so that made the process even better. Lastly, don’t get angry if you feel you’re being taken advantage of or they are trying to add on hidden fees. Like anything you purchase you can always come in with a different offer. Be mindful though that supply, demand and fair market value come in to play. Overall great buying experience at South Loop Hyundai! Thank you.

Customer:
Date: 2019-01-19
Reason For Visit:
Employees dealt with:

Jason Covault was our sales person. He is good at what he does. Very professional, and helpful. Made the first time car buying experience stress free. He didn’t just hand us over to the finance guys. He made sure that we were happy as we walked out the door. Thank you!

Customer:
Date: 2019-01-19
Reason For Visit:
Employees dealt with:

New Truck purchase

1st vehicle purchase with IRA was fantastic!! Polite, courteous employee's, clean, friendly environment. So far, best car buying experience I've had. Glad I tried them. John S.

Customer:
Date: 2019-01-18
Reason For Visit:
Employees dealt with:

Quick and easy

The Service Advisor was polite and knowledgeable. Getting the tires rotated and oil and filter changed (along with the top-offs, etc.) was quick and easy.

Customer:
Date: 2019-01-18
Reason For Visit:
Employees dealt with:

I recently went to this dealership to look for a reliable car, because my old car gave out on me. I wasnt really sure what to expect, or how difficult it would be to finance a car. I was helped out by Carlos, and he made the whole process very easy and was very patient with myself and my grandmother. Especially when it came to picking out a car! I was hesitant first, but after he explained the process to me, I felt very confident in my selection! Very happy I decided to come here!

Customer:
Date: 2019-01-18
Reason For Visit:
Employees dealt with:

I just purchased my 3rd vehicle (SUV )from Bohn Brothers Toyota, everyone is so nice and professional; I enjoyed my entire experience with Bohn Brothers personnel; they are all top in my book for quality sales and service . Clean and welcoming facility and my salesman was so nice and explained everything about my purchase. Thank you!😀 Yesterday I brought my SUV to Bohn Brothers Toyota for first service since purchase; the service technician was very nice and courteous and service to my vehicle was prompt. That’s why I love visiting Bohn Brothers Toyota for all my vehicle service needs. Thanks!

Customer:
Date: 2019-01-18
Reason For Visit:
Employees dealt with:

The service I received at Sterling McCall was superb. Rick Howell was my Advisor and he answered all my question thoroughly. He was very patient and detailed with all my questions. I will def be coming back. ❤️

Customer:
Date: 2019-01-18
Reason For Visit:
Employees dealt with:

I love this World Toyota! We have purchased 2 cars from them and use this service location for our other two vehicles as well. They were upfront about my wait time and my car was even done before then! And I LOVE the new automated process to review and approve service work. It was thorough, efficient, and very user friendly! I highly recommend this World Toyota location! And my service guy, Matt, was awesome! I will definitely ask for him in the future!

Customer:
Date: 2019-01-18
Reason For Visit:
Employees dealt with:

service review

My service advisor, Adam, was helpful and friendly. My car was in for state inspection and I had a very short wait and an overall pleasant experience.

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

Consistently excellent service!

I've been going to this service department for over 10 years. Always happy with the service and especially happy with the clear explanations and friendly service provided by Jenny-Lynn Loring!

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

Stability

Car has amazing stability. Steers much better than other cars I have had. Cubic footage seems much larger than other cars I have had. Sales person was great.

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

Quick,efficient, and courteous

Adam was tops when it comes to customer service. He was friendly and courteous. I would definitely come back again. I would recommend Manchester Toyota to friends and family

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

I had a very pleasant experience dealing with Boardwalk Honda. The two people I dealt with were most helpful and personable. My salesman was Carlos. He was very nice to deal with and never told me anything he wasn’t sure of. If I had a question, he knew most of the answers but checked if I asked something he wasn’t totally clear about and made sure the information he gave me was accurate. Corey Griffin, sales manager, was just great. Extremely pleasant and knowledgeable and wonderful to work with. Overall Boardwalk Honda experience was positive and I would definitely buy there again!

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

I bought a 20 year old Tacoma on Mother’s Day, that I never thought a large dealership would have. I was able to test drive ,finance and down the road in the vehicle in an hour an a half. Love it. Great price, felt like their value line vehicles are checked out well, serviced and from this area and not shipped in from out of state.

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

First time car buyers welcome. They made it as painless as possible. Don't go in there expecting a deal as they are firm on their prices listed online. Instead know what you're willing to pay and what it's worth as they have a decent turn around. Finance was made easy. They get you an interest rate. Talk to your bank before you go so you know what interest rate youd be willing to except. I did not do this and I didn't get the best deal because of it. Any question we had it was answered and he took the time to help us with an extended warranty. Here is negotiable, know what things are worth and what you're willing to gamble without warranty. All I had to do was get insurance and pay. Otherwise they did absolutely everything. Lots of paperwork but he was very slow to explain every single piece I was signing. Such a great experience to pick out a car one day then pick it up the next day registered, inspected and perfectly cleaned. Do your research and you will be happy with IRA

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

Service was excellent. Service advisor spent quality time answering questions and addressing concerns. Road test with tech was very useful. He listened and detailed the scope of the problem I had indicated. Was in and out in great time. Good place to do business. Thank you Allan and Norm.

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

What I like about Mike Smith Nissan is that they take the time to get what needs to be completed done to perfection. The rewards system at Nissan is a lifesaver. Kelsey Craig is a fantastic service advisor. If you want the best service with little wait time, book an appointment within the first two hours of opening on a weekday and choose Ms. Craig as your service advisor.

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

Round Rock Nissan had a killer deal on a truck I wanted. Couldn't pass it up! Sales associate Henry Man is polite, considerate, patient, and expresses genuine care in providing you his undivided attention with his ability to help you buy/lease a vehicle. Henry didn't make me feel like another "sale". He had a great handshake with a pleasant greeting. Jim price, was honest and took care of me. Finance was a breeze. Smooth and easy. If you're in the market for a Nissan or car (if you're not brand loyal), I fully recommend Round Rock Nissan. Great customer service with good business practices. Thank again!

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

Had the best buying experience w/ Dustin, and Mike. These two made sure that my boyfriend & I had the cars we wanted. The both of them are hard workers, and very determined to make sure that their customers leave happy. If we had questions, they had answers. The both of them are very knowledgeable, and know what they are talking about it. If anyone ever needs to buy a new car, used car, or just need service. Take your business to South Loop Hyundai, and ask for Mike, and Dustin you won’t be disappointed!

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

Jason Covault was our sales guy and was very professional and helpful. Ask for him to help you find the right vehicle and you wont be disappointed. The whole experience at this Nissan dealership was great, with one exception. From the time we decided on the car, it took several hours to check out. This was due to the number of people ahead of us in line. Might want to assess how to get people in and out quicker, such as a second payment processor person (we were paying cash).

Customer:
Date: 2019-01-17
Reason For Visit:
Employees dealt with:

Nissan Service Department Cudos

I have driven Nissans for 25 years across 5 states. Had a car towed into Round Rock Nissan. Service department is THE best. Ask for service rep Joshua. Hall of Fame

Customer:
Date: 2019-01-16
Reason For Visit:
Employees dealt with:

A Mr. Albert Meadows assisted me with processing my car information in a timely manner. Gonna recommend inspections at your company. Excellent Speedy service. I will definitely be coming back to him.

Customer:
Date: 2019-01-16
Reason For Visit:
Employees dealt with:

Awesome, friendly people, awesome deals, no pressure, free coffee and they let you use their TV remote, no annoying music, and they changed my lug nut locks out for regular lug nuts even though I got there 2 minutes before they closed and didn't as much give me a dirty look for the trouble. I will definitely shop here next time I purchase a vehicle! Thank you!

Customer:
Date: 2019-01-16
Reason For Visit:
Employees dealt with:

5k checkup

Jenny was clear and concise with what was going to happen. My vehicle was ready in less than 1 hour for my first 5k service appointment. I like getting the text notification that the vehicle was ready. Good waiting area.

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

Excellent and hassle free

Yuriy went above and beyond the call of duty.. He was very knowledgeable and took the time to explain all the car details. I will be back to purchase future vehicles . I wouldn't hesitate to refer future customers there. I ended up at IRA because my friend Sarah Spates recommended IRA to me. She bought a Rav4 in June of 2018. She talked me into visiting IRA and I'm glad she did. I would like to thank Yuriy Again for hid expertise and smooth transaction. I would like to also thank charles Goodwin for going over all the paperwork and last , but not least Rick Despres for introducing himself and entertaining myself and husband. What a great sense of humor ! Dawn Gilardi,

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

Went to dealer and 2 hours had a new car.

Salesman was great, business manager was great and dealer manager came over several times and helped to give us ideas to make the deal better for us.

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

Professional all the way...

... from making an appointment to the actual service experience. My service advisor is always professional, clearly explains everything and her estimate of the time it will take is always accurate. Because of my service experiences, I already know that I will plan to work with this dealership later this year as my lease will be up.

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

You’ve earned a new customer

I've been a Nissan owner since 2009. This was my 1st time visiting Sterling McCall Nissan and because of my wonderful sales experience with Sameer Lakhami I am now a Sterling McCall customer for life. I will definitely recommend Sterling McCall Nissan anyone I know that is in the market for vehicle.

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

Super friendly! A no-stress experience. My salesperson Kerry Hilton was absolutely wonderful. Chris and Saul were great too. Will definitely go back when my husband needs a car.

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

I went to Folsom Toyota for repair of a rear hatch lock mechanism. I had looked on line, and checked with a local independent shop, and was expecting repairs in the $500 range. Mike McKnight was the service specialist, and he couldn't have been more courteous and helpful. He arranged for shuttle both directions, and got my 4Runner in the shop immediately. By 10:30 am the repairs were complete and less than a third of what I had expected. Very pleased with Folsom Toyota's and Mike's service.

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

Honda took good care of me. Ricky was great. He kept me posted on everything going on. Thanks for a great experience.

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

Friendly service. A bit of a wait bit well worth it. I got all my vehicles from there and when I need a tune up, the crew always takes care of my car. A bit overpriced but honestly you get what you pay for. Great service!!

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

This is the best place ever.. excellent service and customer service, clean, shuttle, waiting room with TV and dispenser machines, pop corn, all kind of coffees and a children play room. And the prices are really good.. sometimes I get amazing coupons.. really insane coupons.. The best of the best..!!

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

Appreciate the great service I received at Sterling McCall Honda. I shared my requests in a vehicle with the sales rep Mr. Alanis and he provided us with the type of vehicle we were seeking. Purchase from the moment we stepped on the lot was smooth! I recommend this dealership!

Customer:
Date: 2019-01-15
Reason For Visit:
Employees dealt with:

Excellent overall experience

I buy all of our family cars from Ira and have fir the past 8 years. While we value the Toyota brand, the overall experience (friendliness, trustworthiness, value, etc) is exceptional at IRA Manchester. I highly recommend IRA Manchester...especially based on the great employees that I've dealt over the years.

Customer:
Date: 2019-01-14
Reason For Visit:
Employees dealt with:

Great out of town support

Although I moved 4 hours away, I have continued to work in York county, and so have always continued to have my vehicle serviced at Toyota of Rock Hill. A couple months ago, I had to have my tire looked at...far away from York county. I went to a different Toyota dealership. There was a question about my tire, and the integrity of the history of my tires. I called Tim Fox-- I knew he could access all the records on my vehicle. He immediately responded, and even spoke to the other team member at the other dealership. My issue got quickly resolved. I was so grateful for his quick response to support the process. I went from feeling helpless to empowered. Thank you, Tim! I greatly appreciated your support in my time of "crisis." Sara

Customer:
Date: 2019-01-14
Reason For Visit:
Employees dealt with:

What a great experience! Sebastian and Dylan were amazing and beyond helpful. It was a pleasure working with them. Great service! Boardwalk Honda is definitely a good place to get a car! I am very happy with my purchase.

Customer:
Date: 2019-01-14
Reason For Visit:
Employees dealt with:

The service advisor Gino was really great! He made my visit very easy and simple. I actually called on Saturday night and he stayed late to make sure I got my car in, unfortunately the tow truck took a lot longer than expected. He made an appointment for me the following Monday and was able to get me right in and answer any questions I had regarding my warranty and other extras I had as well.

Customer:
Date: 2019-01-14
Reason For Visit:
Employees dealt with:

Thoughtful, professional, and considerate! I greatly appreciate the time and attention the Service Department took today in helping with multiple frustrating tasks on my Corolla. I am especially grateful for the time and consideration that David Thomas and a team of service members took in finding a special family ring that had fallen into my steering column. Thank you, Gene Messer Toyota Service!

Customer:
Date: 2019-01-14
Reason For Visit:
Employees dealt with:

I have spoke with Brandy from this location multiple times and each time I was very satisfied with her customer service. My overall experience at this location has been great. Absolutley everything has gone smoothly from booking by appointment over the phone, to arriving to my appointment, and picking up my vehicle. I plan on having another item installed on my vehicle and know I can expect the best customer service.

Customer:
Date: 2019-01-13
Reason For Visit:
Employees dealt with:

Service Coordinator Jim Marsh did an excellent job assisting me with servicing my 2013 Tacoma. I'd grade him 100%! Jim kept me informed as to needed work and parts, particularly a tire rotation and need for a new battery. I'll keep coming back to Ira--nice job, folks!

Customer:
Date: 2019-01-13
Reason For Visit:
Employees dealt with:

The staff was super friendly, patient, and informative about my car issue. They did a speedy diagnostic check, did the necessary repairs and had me back in my car faster than I expected. Oh and their coffee area is nicely stocked. I always appreciate my hot morning coffee.

Customer:
Date: 2019-01-13
Reason For Visit:
Employees dealt with:

Good selection and good people

Ira had a good selection of cars and a friendly staff, they were good listeners and worked hard to get me everything I wanted and more

Customer:
Date: 2019-01-12
Reason For Visit:
Employees dealt with:

Talk about going ABOVE & BEYOND!! Boardwalk Honda did just that. Living & learning from my lesson of leasing a car, wanting to buy it out...they made it happen. I am THANKFUL to Henry Dipeppe who sold me the car when I leased it & finally bought it. I will highly recommend Boardwalk Honda. When I do plan to get a new car I will definitely get a Honda. Thanks again guys!!

Customer:
Date: 2019-01-12
Reason For Visit:
Employees dealt with:

I had a great experience getting my car serviced at Courtesy Nissan. Unlike my experience at an unnamed Nissan dealership, they did not push any unnecessary repairs on me. My service guy was polite, straightforward and had me back on the road within the time frame they gave me when I dropped my keys off. It's this type of treatment and respect that has won me over as a repeat customer.

Customer:
Date: 2019-01-12
Reason For Visit:
Employees dealt with:

Another great service experience. My service advisor, Tyler was great...very informative, helpful and pleasant. He gave me good advice about extending prepaid service. I do wish they would wash the vehicle, as I've encountered at other dealers.. Again, my service advisor Brandon did a great job setting up the service, communicating the result and facilitating a great service experience. I love my Toyota Highlander, and feel the purchase and service experience from Ira Toyota is excellent.

Customer:
Date: 2019-01-12
Reason For Visit:
Employees dealt with:

Jason Covault was extremely helpful in finding us the best deal and listening to what we wanted! Had the vehicle I wanted ready when we arrived, but also had a better match in mind for us that I ended up buying. Very easy and enjoyable car buying process!

Customer:
Date: 2019-01-12
Reason For Visit:
Employees dealt with:

Very positive experience

We are regular Toyota owners & always have a hood experience at Ira, whether for sales or service. No is always very good at taking care of us and helping us get our needs met.

Customer:
Date: 2019-01-11
Reason For Visit:
Employees dealt with:

The staff at mike smith Nissan are awesome. They are are always smiling and make me feel at home while getting my car serviced. They have a customer for life in me

Customer:
Date: 2019-01-11
Reason For Visit:
Employees dealt with:

What a professional and respectful business. I bought a certified pre-owned Honda Pilot and it's been a great experience. I have a new opinion about car dealerships. Everyone I have dealt with has exceeded my expectations and my standards are high. I would buy another vehicle from Sterling McCall Honda.

Customer:
Date: 2019-01-11
Reason For Visit:
Employees dealt with:

Sterling McCall Nissan

Awesome Service as always best in the area I drive an hour to have my Rogue serviced at this location Justin is the Best Tech around Joel Montemayor awesome Service Advisor Kristin Ware awesome Service Advisor

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

Great experience

The service I received this morning was terrific. I was greeted warmly and quickly, the work was completed I less time than I anticipated. John Oliver was my tech and very thorough in his explanations of the work done

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

Great experience

Took my car in for an oil change and they found a problem and were able to get me a loaner for the day and fix the problem all under my extended warrantee. Cant ask for better results

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

Very Cordial and welcoming

I had a newish sales person (Kevin M) and he was great and has followed up with me several times since the sale. I love my new red Camry SE!!!

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

We had a great experiences from the service department, from the moment we walked in they all had a smile on there face, Lionel Carrisal was great, he was very patient, honest and took very good care of us, he understood that we were out of town and our car going out on us was very inconvenient and he did his best to help us. I strongly recommended you asking for him!!! Thank you Lionel

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

We had a great experience going to Gene Messer Toyota. Great service well informed sales staff. Easy car buying. We recommend Ivan as your sales person and David in finance. We love our new car.

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

Just purchased a vehicle from here! Service was excellent in every department one of the most smoothest & great experiences I’ve had with a car dealership! Joe Angel is a great salesman who helped me tremendously! Would def recommend buying from this dealership. :)

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

Mr. Pucillo was great! Friendly, knowledgeable (accurately assessed the problem), and has it resolved in an efficient manner. Great customer service representative.

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

Steve in the main service department was great. He took the time to walk me through the issues with my car. I feel a lot better about taking me car there after speaking with him.

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

The Team at Sterling McCall Toyota made our recent car buying experience easy, enjoyable and fast. We worked with Kathi Marsh, the Fleet & Internet Sales Manager, who was extremely helpful and patient, a true Customer Advocate who shared a wealth of insight and information about the new SUV we were purchasing. We also talked with Jerry Bush the General Manager several times and with Amir Garek the Finance Manager. Everyone we encountered was very friendly, cheerful and professional. Overall a great experience.

Customer:
Date: 2019-01-10
Reason For Visit:
Employees dealt with:

already did this survey

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Customer:
Date: 2019-01-09
Reason For Visit:
Employees dealt with:

Muy buen servicio

Son expertos en lo que hacen, el servicio al cliente de parte del personal que me recibio es muy profesional, los recomiendo de verdad muchas gracias.

Customer:
Date: 2019-01-09
Reason For Visit:
Employees dealt with:

Oil change and Toyota problem

Went in this morning and it was a great time... finished the work (on two jobs) in one hour. Thank you so much, David Miller

Customer:
Date: 2019-01-09
Reason For Visit:
Employees dealt with:

Great Service

Excellent Service...Wonderful waiting area....Great Employees....What more could you ask for...Really enjoy your Service Department, snack area is also wonderful. Looking forward to my next scheduled Service Date..

Customer:
Date: 2019-01-09
Reason For Visit:
Employees dealt with:

Thank you so much. I had a great experience. The shuttle service was prompt and very helpful. I enjoyed working with Lakum. She was knowledgeable and answered all my many questions. You have a great team. Thank you Patricia Walton

Customer:
Date: 2019-01-09
Reason For Visit:
Employees dealt with:

Exceptional service today as usual. Wait time was not very long. Very nice and very helpful. Keep up the excellent service. Thank you so much.

Customer:
Date: 2019-01-09
Reason For Visit:
Employees dealt with:

I drove in with no appointment, the staff were great. Dave Joyce handled my issue, he explained the repair in easy to understand language and gave me a time estimate. I was in and out in an hour and a half. Great experience. This is my second vehicle from IRA in Tewksbury and I’ll go back.

Customer:
Date: 2019-01-09
Reason For Visit:
Employees dealt with:

The service department is under construction but everyone was going out of their way to make the experience as pleasant as possible. My service advisor, Tony, was great and my technician saved me $200 to replace a leaky tire that he was able to repair when 2 previous attempts had failed. Great experience.

Customer:
Date: 2019-01-09
Reason For Visit:
Employees dealt with:

30,000 mile service and small problem with a burnt fuse

Excellent. I have a problem with my brain and can not follow things well and everyone was very helpful. I've had several toyotas, all from your place. All have been fine and service has always been fine. Mr Rodriguez I had today and very nice. Last time I was there the guy was also very nice but I didn't remember his name. Nice receipt that explains the service done..

Customer:
Date: 2019-01-08
Reason For Visit:
Employees dealt with:

Another great experience

Again amazing experience from everyone at IRA. Rick, Charlie, Josh and Fausto completely exceeded expectations. Its made so easy and pain free to buy a car!

Customer:
Date: 2019-01-08
Reason For Visit:
Employees dealt with:

Fast efficient work. Found an additional problem which was covered under warranty and a recall fix. Needed rental and given very inexpensive rental. Will return for further service. Great job and great communication.

Customer:
Date: 2019-01-08
Reason For Visit:
Employees dealt with:

Excellent customer service !!! I bought a very nice well maintained car from them. I appreciate the no sales pitch approach from start to finish!!! Justin Chavez and Cash white were great to work with!!! Very easy going experience with this dealership!

Customer:
Date: 2019-01-08
Reason For Visit:
Employees dealt with:

Craig was awesome! Very knowledgeable and personable. Made this process so easy. Thank you

Customer:
Date: 2019-01-08
Reason For Visit:
Employees dealt with:

New Honda

I had a great experience! This is our second purchase at South Point. Both salesmen were great. Quick and easy process, no pressure. Thank you!

Customer:
Date: 2019-01-07
Reason For Visit:
Employees dealt with:

On my arrival I was greeted by service personnel with a smile and a willingness to help. Service was started and completed on time; I was kept aware of the status throughout my short wait time. Every part of the service that was completed was explained, all future possible services was explained with a timeline and a detail of the service

Customer:
Date: 2019-01-07
Reason For Visit:
Employees dealt with:

Steven Terrebonne, my sales representative, was very courteous, helpful, & patient! I received a fair trade in price & made a good deal. I highly recommend Steven Terrebonne & Godfrey Peters, Finance Director, & the entire staff for their friendly service. Buy from Bohn Brothers Toyota!

Customer:
Date: 2019-01-07
Reason For Visit:
Employees dealt with:

My wife and I just purchased a Toyota Highlander from this dealership and couldn’t be happier. We were assisted by Vinnie who was awesome from the moment we walked in. Everyone in the dealership was attentive to our needs and courteous. I even watched some of the salesman help a customer change a tire on Sunday because the service department was closed. The price was certainly competitive, but that part is easy. What really matters but is tough to duplicate is the level of professionalism we experienced. From the second we walked in to when we left Vinnie and the rest of the staff were awesome to work with, I will definitely be back based on this alone. We are very glad we shopped here, and even happier that we decided to buy here. Thank you everyone! Nate and Jen

Customer:
Date: 2019-01-07
Reason For Visit:
Employees dealt with:

Munday Mazda is the only place I take my car for repairs now! They always fit me in when I need them, their customer service is fantastic, & my car always comes back better than when I left it!! Matthew Fresquez always takes care of us and he really does go above and beyond to be sure we're satisfied!! Ask for him next time you need to stop in!

Customer:
Date: 2019-01-07
Reason For Visit:
Employees dealt with:

Wonderful buying experience

Kevin McAllister was the best sales person we have ever dealt with when purchasing a new vehicle. He was extremely helpful, knowledgable and up front. Your dealership is quite fortunate to have him as part of your sales team.

Customer:
Date: 2019-01-06
Reason For Visit:
Employees dealt with:

Jenny Lynn

It is always a pleasure to visit Toyota because of Jenny Lynn. She is always knowledgeable, professional, and interested in providing good customer service. She listens to my concerns and makes me glad I chose IRA to do business with. During my many years of Toyota service is she, hands down, the person I want taking care of my car. Bill McCarthy

Customer:
Date: 2019-01-06
Reason For Visit:
Employees dealt with:

Jenny Lynn

It is always a pleasure to visit Toyota because of Jenny Lynn. She is always knowledgeable, professional, and interested in providing good customer service. She listens to my concerns and makes me glad I chose IRA to do business with. During my many years of Toyota service is she, hands down, the person I want taking care of my car. Bill McCarthy

Customer:
Date: 2019-01-06
Reason For Visit:
Employees dealt with:

Great Car-Buying Experience

Mo was great to work with. Very informative, patient, and pleasant to work with. I highly recommend going to see Mo if you are looking for a new vehicle.

Customer:
Date: 2019-01-06
Reason For Visit:
Employees dealt with:

Exceptional Service

Always have exceptional service, clean waiting area, professional and friendly atmosphere! Wait time was sooner than anticipsted; always meets my expectations; Nikita always takes her time to listen and ensure all questions are answered!

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

Friendly, Efficient, and Reasonable

We were able to schedule a service check on our Camry while we purchased another vehicle. Our salesperson, Josh was very pleasant, knowledgeable, straightforward, and found just what we were looking for. He is an experienced salesman who knows his products.We were able to get the car serviced and a "new" car purchased all in 2 hours...time well spent! Service department was quick. Alan was very clear about what would be done on our Camry and the price. The car report was clear, recommendations made and no pressure from anyone. Definitely a place to have our car serviced in the future.

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

recent appointment

consistent service, easy check-in, great techs. It's very easy to get an appointment here, they always seem to have capacity to fit you in. the work was done ahead of time.

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

Very good visit

Love the friendly faces and superb service. They always let you know everything about your vehicle and what was and was not done to, I like that in a dealership.

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

Outstanding Sale Person

We recently bought a Rav 4 from Ira Toyota of Danvers. We made the decision to buy a car in the last minute of 2018, and our sale person, Clint Yang, made the experience very efficient and enjoyable. He explained the features of different models extremely clearly and helped us to understand which model fits best with our family. He is also very considerable that taking care of everything, which makes our buying process super easy. Highly recommended!

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

The service writer Philip was phenomenal, friendly, very courteous he had asked what I was in for. I went in specifically for an oil change and also a tire rotation. Philip also suowed myself of the waiting area showed me there is a coffee and tea bar also bathrooms and water fountains. Philip also informed myself of the approximate time it would take for the oil change and tire rotation. My experience here at courtesy Nissan was a phenomenal time I also will be back for further oil changes and tire rotations specifically asking for Philip also of any other issues that may arise in my near future i will return to Courtesy Nissan.

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

The staff was very nice and didn't have any problem explaining anything to me. Service was quicker than expected. Definitely would recommend to others 😍

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

Best Nissan dealership in the Austin area. We made an appointment a few days ago to get an oil change at a different dealership and when we arrived for our appointment we were told it would take 3 hours. What was the point of making an appointment? After calling Round Rock Nissan we were able to make a same day appointment, they had the oil changed and we were on our way within 45 minutes.

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

Round Rock Nissan is great. I walked in, and two hours later I walked out with a car. There wasn’t any high-pressure sales pitch; just providing me with the information I needed to make a decision. They are great folks there!

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

Even with all the construction and commotion Matthew was super helpful and kept me informed throughout the entire service appointment process; from drop off throughout availability of pickup. I love World Toyota and appreciate all the friendly folks in the service department!

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

Megan is the best service technician that I have had in all my years of coming to Sterling McCall Nissan. She reviewed information with me that no other tech has covered with me regarding warranties, recalls, and overall condition of my vehicle. She provided 5-stars service.

Customer:
Date: 2019-01-05
Reason For Visit:
Employees dealt with:

Excellent and timely service received

Bryan Bell was my service tech, and was extremely helpful. He fully explained all that would be done during this visit. The service was completed in a timely fashion and I was on my way as expected based on Bryan's feedback and help.

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

Excellent Experience

I had an excellent experience leasing a 2019 Tacoma, the sales staff were able to work with me and come up with a deal that worked for both of us, had a good time test driving the vehicle with Gerry Warcewicz, he was very knowledgeable on all the features of the Tacoma and a great person to work with. Would highly recommend Ira Toyota in the future. Thank you.

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

Excellent Service

I was there for our RAV4 18 month lease check-up, it was completed in under 1 hour. Totally satisfied with IRA's superb service center.

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

Totally Amazing service from the groung floor up to the GM.

I have been buying vehicles from Mike Shaw for the past 10 years, a total of 6 vehicles simply because he is far, quick, on top of his responsibilities making sure that your buying the vehicle you truly want. When I come in for service, he makes sure that I am treated like a VIP. thank you!

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

Notably worthy of praise

Truly responsive !! Notably worthy of praise for clarity, efficiency and integrity. And friendly too - that counts when making such big decisions. My guy was very frank and capable of a no-pressure assessment of all the options. Just wonderful v

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

It was a weekend and waiting time was 3-4 hours, so they provided shuttle to drop off to my home and they picked up when my car was ready. Nice service and customer service is awesome. My agent is very nice guy.

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

I've been going to IRA Toyota of Manchester for over 18 years and I've always gotten great service and a good price. I recently moved an hour away but I still went back there today an came away very happy as always. I always recommend them to my friends because I know they will always do good by you. Just tell them what you need and they will work with you until you get what you need.

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

Truly responsive !! Notably worthy of praise for clarity, efficiency and integrity. And friendly too - that counts when making such big decisions. My guy was very frank and capable of a no-pressure assessment of all the options. Just wonderful √

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

Great experience! It was easy to get an appointment. The shuttle driver who took me to work, Craig, was very friendly and helpful. The price of service was reasonable. The people at the service counter could not have been nicer. No complaints here.

Customer:
Date: 2019-01-04
Reason For Visit:
Employees dealt with:

This is the best place for your Toyota service needs

We have been taking both of our Toyotas here since 2009. The service is always friendly and efficient. They perform quality work at very competitive prices compared to independent automotive repair shops - even for oil changes. Their prices on tires even beat Costco! We totally trust the work performed and they never push any unwanted repairs and take the time to answer questions and explain the work. They even wash your car after each service. I highly recommend this dealership for all of your automotive repairs and maintenance needs.

Customer:
Date: 2019-01-03
Reason For Visit:
Employees dealt with:

My car purchase was amazing and very pleasant. Cynthia Heidreth my saleswoman was amazing Nobody hassled me at all and gave me all the options. I’m very happy that I chose Bob Howard Nissan.

Customer:
Date: 2019-01-03
Reason For Visit:
Employees dealt with:

My salesman Joel Martinez was great! Extremely informative and helpful. He made sure all of my concerns and needs were met. Great experience overall. I will recommend IRA and especially Joel for all of their new or used car needs!

Customer:
Date: 2019-01-03
Reason For Visit:
Employees dealt with:

Truly responsive !! Notably worthy of praise for clarity, efficiency and integrity. And friendly too - that counts when making such big decisions. My guy was very frank and capable of a no-pressure assessment of all the options. Just wonderful √

Customer:
Date: 2019-01-03
Reason For Visit:
Employees dealt with:

Dave Kelly is a great service advisor. He was thorough and professional. I brought my car for my 5k mile service on Friday June 2nd. My car was ready in record time. The waiting area and the restrooms were very clean. The whole staff was courteous. Thank you team.

Customer:
Date: 2019-01-03
Reason For Visit:
Employees dealt with:

I would like to take a pause and thank Sam Ali for the wonderful service and advise given throughout the entire car buying process. I came in very tense hubby and I have tried over and over to get the best deal and lower payment that we need. Time and time again we were told no. But not today we got a yes and a wonderful yes at that. We lowered our payment a tremendous amount a weight lifted. I can't thank the team Sam, Fernando, and Tray thank you, thank you thank you! You have some loyal customers here!

Customer:
Date: 2019-01-03
Reason For Visit:
Employees dealt with:

I had an excellent experience purchasing my first vehicle here. Jose Lopez is the most trustworthy Sales Consultant I have worked with, and he made everything easy to understand. Vanessa Rodriguez was my Finance Manager, and even though it was New Year’s Eve, she made the paperwork fly by and I knew exactly what I was getting. Thank you, Sterling McCall Toyota. Our family will continue doing business with yours.

Customer:
Date: 2019-01-03
Reason For Visit:
Employees dealt with:

Service department is great! Matthew I was my service advisor. He is so helpful and always keeps me up-to-date on status of service. Highly recommend Munday Mazda!!!

Customer:
Date: 2019-01-03
Reason For Visit:
Employees dealt with:

Absolutely Wonderful! 5 stars for sure

Our experience with Ira, has proven to be a great success! Rubin & Charley were instrumental,in helping my husband Bill & I make the transition from our 2007 Rav 4 to our new 2018 fav 4!.We were skeptical @ first, dealing with Ira as my Son had a bad experience with Ira a few years ago. Rubin & Charley were an absolute delight to deal with! And I would highly recommend their service to our friends, Thank You and Happy New Year to all of you @ Ira! Sincerely Joyce & Bill McEvoy

Customer:
Date: 2019-01-02
Reason For Visit:
Employees dealt with:

QUICK SERVICE

I brought in my 2018 Tacoma for the 10,000 mile check up and state inspection. We got a shuttle over the mall and the truck was done an hour early than quoted.

Customer:
Date: 2019-01-02
Reason For Visit:
Employees dealt with:

Service visit to Toyota

Took my car in today for a tune up and some other services; can't express how pleased I was with the customer service and work done. Thomas, the service man, saved me money wherever he could and I left feeling very happy about my expierience; so much so I came to write a review =)

Customer:
Date: 2019-01-02
Reason For Visit:
Employees dealt with:

Matt Lewis in Sales

IRA Sales (and Parts), especially Matt Lewis in Sales was pleasure to work with. Just weeks before, Matt sold a new Tacoma to my son. I was in the market for a new Toyota so after my son highly recommended IRA and Matt, I made the trip to Manchester and sought-out Matt. Matt was extremely professional, knowledgeable, courteous and always working hard to satisfy customer needs. Great communication and follow-up regarding my new vehicle delivery. Thanks for all your hard work Matt!

Customer:
Date: 2019-01-02
Reason For Visit:
Employees dealt with:

Routine Maintenance

I took my Nissan Altima in for routine maintenance. Kristin Ware was again my service advisor for the second time. Kristin made the whole service experience smooth and excellent. The service was timely. There is a complimentary breakfast, and there is also a premium waiting lounge.

Customer:
Date: 2019-01-02
Reason For Visit:
Employees dealt with:

Had an oil change and filler change this morning at courtesy Nissan in Richardson. When I walked in I was greeted with a nice smile and the gentleman who took care of me forgot his name i think ( Tyler Callahan) was very nice and professional. He walked me to my seat and invited me to have some coffee while I'm waiting for my car to be serviced. This is what a customer service should be every where in America. I really appreciate for their services . will diffenatly be back at this location in the future. I will recommend this place for anyone. Thank you so much Happy new year to all good people at courtesy Nissan From: one happy customer 😊 01/2/2019

Customer:
Date: 2019-01-02
Reason For Visit:
Employees dealt with:

The sales team and managers really go out of their way to ensure that each person or families are helped promptly and quickly. I never felt pressured to “hurry and BUY NOW” like I have felt many times before at other dealerships! They really know their cars and were able to answer all of my questions in a way that is easy to understand. Gene Messer Toyota here in Lubbock also offer ideas once they get a feeling for what your needs are and what you are really interested in! Great selections, quick service, NO pressure salesmen, and awesome support before and after the sale! What else can be said? Lubbock is Blessed having Gene Messer Toyota and their entire team based here in our city!

Customer:
Date: 2019-01-02
Reason For Visit:
Employees dealt with:

Ricky D. ALWAYS goes above and beyond to ensure I have what I want, need and what fits in my budget. I have now purchased a total of 6 cars through this dealership and won't go anywhere else. Even when I had trouble with a used car I bought, it was all able to be handled. Reuben is a great salesman...very calm, patient, and kind. He took the time to listen to my daughter about what she wanted and made sure she was happy. I am never pressured to buy here and I always leave with a good deal. Belle and Peter make financing a breeze. Thank you!

Customer:
Date: 2019-01-02
Reason For Visit:
Employees dealt with:

Tyler cotter in service

We thought Tyler was honest, helpful, and knowledgeable with our vehicle. We will come back and service there again because of him. Thank you! We will be back!

Customer:
Date: 2019-01-01
Reason For Visit:
Employees dealt with:

I went in the Anaheim Toyota Dealership they where very friendly and helpful. My experience was not being stress for a sell. They let me look without force me into buying a car. My experience was very good here. I didnt see any car there that was in my budget. I will come back someday and buy a new car their. I recommend you to buy your car from this dealership. This place is stress free.

Customer:
Date: 2019-01-01
Reason For Visit:
Employees dealt with:

Excellent service, prompt and very professional

Service and customer care excellent Very fast service and explained everything in detail. Loved the WiFi That's all I have to say, next time fo but make me say 25 words or more

Customer:
Date: 2018-12-31
Reason For Visit:
Employees dealt with:

I took my truck in for services to Miller Toyota on a short notice, Dave helped me out immediately, he knew what to ask and was very knowledgeable. I was kept informed of how long the services were going to take and was notified as soon as it was ready. I highly recommend this dealership for services.

Customer:
Date: 2018-12-31
Reason For Visit:
Employees dealt with:

Munday Mazda took care of 3 recalls, scheduled maintenance, and added my license plate to the front of my vehicle in just a few short hours. The second I pulled up, I was greeted by a manager and taken care of. It was quick, easy and convenient. I highly recommend Munday Mazda.

Customer:
Date: 2018-12-31
Reason For Visit:
Employees dealt with:

Service

Brought our Armada in for service and Nikita Lee was our advisor. I was very happy with the service that was provided to me and my Armada. Nikita addressed all of my concerns and even took the time to drive the vehicle herself to get a better understanding of my issue. That's above and beyond and truly appreciated. Keep up the good work. This is our first nissan and we have been happy thus far.

Customer:
Date: 2018-12-30
Reason For Visit:
Employees dealt with:

Repair

Have always had excellent customer and repair services at this location. Comfortable waiting room is most appreciated. Will definitely buy my next car there again.

Customer:
Date: 2018-12-30
Reason For Visit:
Employees dealt with:

I had an excellent and pleasant experience at Munday Mazda..as always. Johnny always goes out of the way to be helpful as did another employee..sorry--terrible memory. Always count on this bunch to treat you well from the purchase to any needed repairs and routine maintenance. I had another service visit Saturday before new year...just the best as I expected. Fit me in during a very busy day..the waiting area is very nice...with snacks, water and coffee. The service cost less than I expected and not a terrible wait. I always expect great service and kind staff.

Customer:
Date: 2018-12-30
Reason For Visit:
Employees dealt with:

New car

I give your dealership a 5 because Kevin Mcalister went above and beyond taking care of me. I have a broken leg and could not drive my new car home. Kevin said he would drive it home for free.

Customer:
Date: 2018-12-29
Reason For Visit:
Employees dealt with:

Oil change and maintenance

Gonzalo is amazing! Awesome service. Very informative. My vehicle was washed and the time estimate was on point. All service was explained thoroughly and my monitors were reset. Very pleased

Customer:
Date: 2018-12-29
Reason For Visit:
Employees dealt with:

Great Service - Jim Marsh

Easy to schedule online. Wonderful support and service from Jim Marsh and I was in and out of the dealership in about an hour. IRA Toyota is the only dealership that have serviced my truck since I bought it there in 2012.

Customer:
Date: 2018-12-29
Reason For Visit:
Employees dealt with:

Smooth, quick, professional

Worked with the salesman over email during the week, so had everything locked down by the weekend. Deal was acceptable so went with it. Had the car prepped in advance for a weekend pickup. Laid down the cash, did the paperwork, in and out in 2hr flat, now good for a couple more years. Thankyou Toyota. Loved the female elves, by the way.

Customer:
Date: 2018-12-29
Reason For Visit:
Employees dealt with:

Excellent

They met and exceeded my expectations oil change replaced my battery reset my programs everything was done with excellence she also noticed that in January i needed an inspection so I had that done. Overall it was a productive day. I was also told that my my car had a recall I will take care of that in a week or teo

Customer:
Date: 2018-12-29
Reason For Visit:
Employees dealt with:

Great job Pedro

Amazing experience. Everything was made so easy! Pedro was a real pro. Management Team did a hassel free no hagger job . Ill shop IRA forever.

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

5000 mile service Megan Lawson

liked how quickly the service was taken care of went shopping and stop for lunch and dropped the car off at 9 am and the service dept. call me around 12 pm to pick it up What quick service!! love that kind of service!

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

As always, the best place to buy a car!!

I was immediately greeted by DeeDee with a smile and a handshake. She exceeded expectations with her knowledge, her professionalism and speed at swapping my 3rd lease for my 4th lease. The easiest transaction ever!! This dealership listens and works to meet every need. It's impossible to say enough good about the people and the whole process. Thank you IRA Toyota. See you in three years!!

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

Good service

Easy in and out for first service of our new RAV4. Quick service and friendly, knowledgeable people. Ed, the shuttle driver, was great; took us to the mall and back quickly and efficiently.

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

I had a pleasant experience dealing with every staff member I came into to contact with. Regardless if most employees in this line of work are somewhat obligated to act in a delightful manner. There were occasions that I could tell it was genuinely honest. Regardless if I have bad luck with my vehicle down the road, which I doubt. I would always recommend purchasing a vehicle that's "used", over other dealerships in Oklahoma city if you're able. My family has purchased many of them from said dealership. And we've only been let down once and dealt with a staff member we didn't care for. The two employees that stood out most to me this time around where, Chester S of sales and Dwight H of finance. They were both very kind employees and both went out of their way to cater to their customers during this time consuming process. Furthermore I'd like to add, the name Leon Davis is a internet alias for obvious reasons. The vehicle purchased was a 2008 red Nissan Rogue on the day of 12/27/18. That said, I look forward to doing business with Bob Howard again in the future. Should I or my family find ourselves in need of a used vehicle.

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

Friendly service and very professional. Phillip was my service rep and did a fantastic job and gave me a fair price and did the work sooner than expected. Would highly recommend Courtesy Nissan over other Nissan dealerships

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

Very helpful, any questions or errors we appeared to see were explained or reviewed, until everyone was satisfied with the deal. Did a thourough job describing the car & its care under previous owners. Obviously, the salespeople are salespeople, but did a fantastic job regardless trying to help us how they could.

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

Vinny was great to talk too and answered all of our questions. When it came to financing the team worked really hard to get my wife and I the best deal possible so we could drive home that night in a new car. Happy New Year to the all the Ira Toyota family.

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

The Sales Person J**** was very nice and respectful toward the customer. And they (all the member) really do try their best to come up with best deal with Customer. I would say this guy has strong will power to sell the best deal within their branch.

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

South Pointe Honda gave me one of the best car buying experience I could have hoped for. Tim was very knowledgeable and if he didn't know the answer to something, he would find out the answer. He was very respectful and honest with me. He was extremely patient with even though I probably took forever trying to decide between two vehicles. Everyone there was incredible friendly and will to help me find the best deal on my new/used CR-V. They even through in a Honda hat for my dad!

Customer:
Date: 2018-12-28
Reason For Visit:
Employees dealt with:

Quick Service

I have been going to IRA Toyota for many years. Everyone is very pleasant. Car is always ready and repaired when promised. Will continue to go there.

Customer:
Date: 2018-12-27
Reason For Visit:
Employees dealt with:

Excellent service

The whole experience was straightforward. No tricks or gimmicks. The salesman knows the vehicles well and answered all of our questions. A very good selection of vehicles.

Customer:
Date: 2018-12-27
Reason For Visit:
Employees dealt with:

Very Fair Dealing, Exceptional Service and Great Values

I just purchased a 2018 Toyota RAV4 Hybrid from Ira Danvers. This is not the first time I dealt with this dealership. The dealership is very professional and fair. First, I was approached by Jim Miller who has been really helpful in checking with me on my vehicle needs. Then when I got serious, Michael Fuller who is the manager of the internet sales group has demonstrated exceptional customer care and taking care of my needs during my price negotiation. He took the time to understand my needs and carefully pointed out the differences of the different vehicle options I was considering from different dealership and think of the situation for my best interest. His honesty and sincerity touched me and made the whole experience a pleasure. I was very touched and impressed by his kindness and diligence. He took ownership of helping me even after I arrived at the dealership to make sure I am happy with any additional requests I had. My salesperson is Clint Yang. He is extremely helpful and attentive. He tried to make sure we understand the vehicle features and ensure everything is taken care of. Omar is the finance manager and was very helpful in explaining the different post sales warranty and vehicle options. He tried to understand our needs and helped us get what is useful to us with the best deal. He also provided some honest opinions based on his own experience. Everyone in this dealership has demonstrated great professional. I will be picking up my vehicle soon and I am very excited.

Customer:
Date: 2018-12-27
Reason For Visit:
Employees dealt with:

You are not going to find a more honest person to deal with than Gary (Service Manager). I've been going there for years (prior to IRA owning the operation when it was Gary Blake Saab/Motorcars) and Gary and has been fantastic. Prices are fair and I've never had an issue with any repairs. Gary knows what customer service is - you get what you pay for in the end. Good, reliable, honest service.

Customer:
Date: 2018-12-27
Reason For Visit:
Employees dealt with:

I’ve been impressed by the personal working at Ira Toyota in Danvers The sales rep. Jason did the job quick and in professional matter he was very informative about the car was leasing and has great attitude. Financial managers Roberto also was professional and informative. They both didn’t apply any pressure on customers just tried to accommodate customers needs. Thank you very much

Customer:
Date: 2018-12-27
Reason For Visit:
Employees dealt with:

We had an amazing experience at Ira Toyota. Their staff are super nice and super friendly. The sales rep. Blake Rickerson helped us throughout the process. He is very polite and friendly and was really patient during our test drive. Blake did the job quickly and professionally and we got the best price for leasing our new car. Financial manager Amish Patel also was a nice person and a professional. We’ll definitely refer everyone we know to Ira Toyota and especially to Blake and Amish. Thank you all so much! We love our new car!

Customer:
Date: 2018-12-27
Reason For Visit:
Employees dealt with:

Fantastic sales staff. My salesman, Danny, was very informative and helpful. I would highly recommend Mike Smith Honda to anyone looking for a new/used vehicle. I found exactly what I wanted and paid a price that I was comfortable with. No pressure, no fuss.

Customer:
Date: 2018-12-27
Reason For Visit:
Employees dealt with:

Great customer service, took care of everything I asked and kept all of their promises. As soon as there was word of taking longer than expected I was provided a rental vehicle. Highly recomend. Great first time experience.

Customer:
Date: 2018-12-27
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I purchased my 2011 Altima sedan from the Sterling McCall dealership. This was one of the best purchases I have ever made. The car has performed well for the intervening years without a problem. I take the car back to the dealership for regular maintenance. This is always a pleasant experience. A beautiful facility with a comfortable waiting room with TV, a counter with free drinks and snacks is available. The maintenance staff is attentive and professional. The Express service with an online reservations available is truly Express. I recommend Sterling McCall Nissan in Stafford, TX to anyone in the market for a new automobile.

Customer:
Date: 2018-12-27
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Max was great! Best sales experience I ever had my family already both 2 cars from him! A Highlander for my wife and a dream Tacoma for me! He is always there for me when I need help and always try to make it easy for service and questions I have about the vehicle! Please ask for him if you go to Ira Toyota

Customer:
Date: 2018-12-27
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Costumer service

Advisor was great he even got me a good deal on my service , they took good care of me and I was in and out really fast.

Customer:
Date: 2018-12-26
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Brian Bell

Brian bell was great to work with. Service was done quickly and I will be back for the 10,000 mile service when it is due.

Customer:
Date: 2018-12-26
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Everything was fixed in a timely manner.

The service rep was very helpful and my car was repaired quickly. The service was free to replace a burned out light bulb that was damaged during the service I had done one week earlier, which involved repairing the recall on the shift lock solenoid assembly.

Customer:
Date: 2018-12-26
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No pressure good price

Sales man was very nuce got me the exact truck i wanted fir a goid price withno sales pressure. Nice enviroment with no pressure for a sale

Customer:
Date: 2018-12-26
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So the battery died....

and got the car, Prius , jump started and the following morning , without an appointment brought it in. On a Saturday morning at 9am got right in. Turns out this was the original battery (almost 10 years old) It was replaced quickly and with a good price.Always appreciate their work.

Customer:
Date: 2018-12-24
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Jorge was very polite and professional I left the car there. I got a courtesy ride home and car driver was friendly and very nice as well Car was checked out and fixed under factory warranty Got an e mail when car was ready. Great Experience Thank you Jorge and courtesy car driver (did not catch his name)

Customer:
Date: 2018-12-24
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Awesome service. Fast and affordable. New technology allows you to view videoes of recommended services. Kim was very friendly and helpful!

Customer:
Date: 2018-12-24
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Best service center on the planet!

I was driving across country when the transmission on my 2009 Nissan Rogue gave out. I took it to the Nissan of Mobile dealership service center where the wonderful staff informed me the repair was under warranty!!! They were so friendly and accommodating! I highly recommend this establishment.

Customer:
Date: 2018-12-23
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No pressure good price

Great salesman and price, found truck that i wanted. No pressure for sale. Filled my tank up, cleaned my car from head to toe. Very satisfied.

Customer:
Date: 2018-12-23
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Waited for my vehicle and was pleasantly surprised to receive notification of results via email of the inspection. It offered the opportunity to choose to make the suggested changes or decline without being pressured. I have always received excellent service from this service department.

Customer:
Date: 2018-12-23
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Josh Phillips was great and should be considered an extremely valuable asset to BHH service department. Very polite, thorough, and knowledgeable. Took great care I'm explaining everything regarding the service and maintenance of my Pilot. My shuttle drive Willie was awesome as well. Polite, prompt, and a pleasure to chat with on the drive to the dealership. Keep up the good work Bob Howard Honda

Customer:
Date: 2018-12-22
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Experience at Honda of Bay County was fantastic. Aaron Tiller was extremely helpful and hard working. His associate Richard Dugger answered many of my questions also. The financing process was efficient too. Will definitely be back.

Customer:
Date: 2018-12-22
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Wonderful experience!

Ariel, Chris and Chris (in finance) were very helpful and made it a wonderful experience! Ariel took the time to show us all the features of the car before driving away. It was above and beyond!

Customer:
Date: 2018-12-21
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Returning Customer

I just bought my 4 th vehicle at Sterling McCall Nissan. Customer service has always been excellent for what ever needs I've encountered there.

Customer:
Date: 2018-12-21
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Friggin-Amazing Car Buying Experience!

Wow...24 hours ago I was in my house looking at used Maxima's. I received a phone call from Jamie Pacheco minutes later. Today, I am the owner of a brand new Maxima SL for less than the used car I was looking at!!!! Thank you Jamie, Josh, and Antonino Garglulo for a jaw dropping "courtesy' deal. Thank you from one happy teacher. I highly recommend this dealership. It was worth the hour and a half drive. past three other Nissian dealerships.

Customer:
Date: 2018-12-21
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Fast service in a clean comfortable environment. Fresh coffee is provided. There’s a cool work station for your computer if you need to catch on work while you wait. Friendly professional staff to serve you. They guide you and help you understand what service is being provided to your vehicle and make suggestion regarding the maintenance. They respect your decision to accept the service or not. Sound advice regarding what you need and facts and pictures of the current state of your vehicle. I’ve been a customer since 2009. I’ve always received the best care from great team of knowledgeable staff. Toyota West Bank is the best.

Customer:
Date: 2018-12-21
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Jenny was awesome! She helped lower the price of my new tires so that I could actually afford a decent set. She went out of her way get to get the better deal and really made me feel like a valued customer.

Customer:
Date: 2018-12-21
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Took my 2016 Tacoma for an oil change and was going to use a discount coupon but was told that it was expired. The young man named Cody saw my Marine decals on my rear window and asked if I was a Veteran? I said yes, and after thanking me for my service to our country, Cody said that he would give me a better discount than the discount coupon. And he did. When my truck was ready, he went through everything that was done and checked and was very thorough. Excellent service! My thanks to all involved. Merry Christmas!!

Customer:
Date: 2018-12-21
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I had the best experience today at south loop Hyundai that I could remember in a long time. Daniel was was great, he was polite, understanding and made sure to assist me to the best of his abilities. I came in early before my scheduled appointment and Daniel made sure to get me out in a timely manner I ended up making it out ahead of schedule today with everything I needed resolved. When it was time to leave Daniel explained what was recommended from the multipoint inspection and he assisted with getting me scheduled to get future work done on my vehicle, I appreciate Daniels service and I will be coming back to do business with south loop Hyundai.

Customer:
Date: 2018-12-21
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My experience at World Toyota Scion was excellent. Roy really pulled out all the stops to earn my business and get me a fantastic deal - I wasn't planning to buy in Atlanta but Roy asked me to give him the opportunity to get me the best deal and he delivered. He was incredibly patient and thorough, there was no pressure and there were no games. I would enthusiastically recommend Roy and World Toyota. It was honestly a pleasure doing business with them!

Customer:
Date: 2018-12-21
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Personal streamlined service

Thank you Tatiana and Kelly for an upfront excellent price. Danny was just “The Best” at explaining everything and making sure things were done correctly. Kathleen & Jim

Customer:
Date: 2018-12-20
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Excellent service at Sterling McCall Nissan

Service afvisor was excellent and well informed. Great service experience. All my concerns were addressed. Customer lounge was clean and very comfortable. Look foward to next visit.

Customer:
Date: 2018-12-20
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Great service

From start to finish it was a great experience! Tyler Cotter was great with my check in very professional and quick. Timothy Dolan was a great mechanic he came out and updated me on my car and was very professional and helpful!!

Customer:
Date: 2018-12-20
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Eric was great—he was genuine, very personable, helpful and so much fun. I would certainly recommend him to assist anyone who is shopping for a car. Eric and Leo took good care of me and were so easy to communicate with. Great experience.

Customer:
Date: 2018-12-20
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Service staff were polite, listened to me, took their job seriously. Kept me informed with service progress. Asked me first before performing any work.

Customer:
Date: 2018-12-20
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Lynne’s customer service is EXCELLENT! She is personable, kept me updated with the progress of service. I was not pressured to complete recommended services. I was able to schedule with the week;at my convenience. This was my first time patronizing this dealership. I would highly recommend it for service of your NISSAN vehicle! Ask for Lynne!

Customer:
Date: 2018-12-20
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Found exactly what I wanted in my newly purchased 2019 Honda Pilot. Good selection of vehicles. Courteous staff. Joel Brook was an excellent sales consultant and helpful from start to finish. I would purchase a vehicle again here in the future.

Customer:
Date: 2018-12-20
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Excellent Service

Service was excellent; I would not hesitate to recommend this dealership. I have no complaints. Management was cordial, Elizabeth was fantastic to interact with and very accommodating.

Customer:
Date: 2018-12-19
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Least stressful car buying experience ever!

This was by far the best car buying experience ever! We reached a mutually agreed upon price via email before I got to the showroom. I half expected some "hidden" add on's once I got there - or that they would not be able to honor the pricing for some reason. That never happened. I was in and out in an hour and a half and that included a 30 minute test drive! Best car buying experience. I can not say enough good about this purchase and the IRA team!

Customer:
Date: 2018-12-19
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Can't explain my experience here at this dealership.. from the moment I applied online to the moment they called me .. Derek was highly recommend and gave him a try. So all I can say is that Derek is definitely your car guy.. he worked well with his co-workers ..he didn't sugar coat anything he told me what I needed before I made that trip to the dealership and he helped me at my most stressful time and was blessed with my first 2019 car . . I highly recommend DEREK HES A AWESOME GREAT GUY GREAT CUSTOMER SERVICE... LOVED THE CONVERSATION MADE US FEEL WELCOMED AND COMFORTABLE.. KEVIN AND BRYSON WERE FREAKING AWESOME TOO GREAT LAUGHS.. Keep up the amazing work guys was a pleasure to meet y'all.. GREAT TEAM WORK...

Customer:
Date: 2018-12-19
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I called at 7:30AM for an oil change and they scheduled an appointment for the same day at 7:35AM. They are very busy but my truck was finished quickly. Service rep was very good and I like that you can communicate via text messages and receive recommendations via text so it’s very easy to select the services you want them to complete.

Customer:
Date: 2018-12-19
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Happy with service

The service rep was very friendly & cordial. He explained everything that was needed for my car. I will continue to use their service in the future.

Customer:
Date: 2018-12-18
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