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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

5 Stars

Ray and Aaron were great. They explained everything to my daughter and I. They were patient with us and really cared about getting my daughter the best deal possible so that she could comfortably make her payments and afford to live. I am forever grateful to Ray and Aaron. My daughter is now in a safe, reliable, and affordable car that she loves. Appreciate you all. Alisha

Customer: Monique40 Joy
Date: 2024-03-15
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5 Stars

DOUGLAS in the service department went above and beyond! They clearly explained the issue with my car, kept me updated throughout the repair process, and finished the job on time. Everyone I interacted with was friendly and professional. I highly recommend this dealership for their excellent service

Customer: Akshay Awasthi
Date: 2024-03-14
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5 Stars

Thank you so much Nissan!! Thank you so so so much Gaby Gonzales Castillo, she is the best, very kind, sweet, friendly, she really helped me to get the best deal for me, she explained everything about the car, the contract, she knows her job pretty well. If is not for her, I wouldn't get this beautiful and nice car. Thank you.

Customer: Luisa Margarita Rodrguez
Date: 2024-03-14
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5 Stars

Jordan Lewis is an awesome salesman! he got us the car we wanted, the deal we wanted and chocolate chip cookies!!my wife is super happy with her 2022 Honda Pilot Elite. even threw in a tank of gas which seems to be unheard of these days. appreciate you Jordan!!

Customer: Mark Henry
Date: 2024-03-14
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5 Stars

We had a wonderful experience purchasing my daughter’s first car. Corey was an excellent sales rep and made the process seamless. There’s no need to spend hours in the dealership because they are upfront with their pricing. Shout out to Jean the finance director as well! He finalized the process with just a few signitures. Everyone was so nice and really made us feel at home. We will be returning to Boardwalk Honda the next time we are in the market for a new vehicle.

Customer: Serenity Jenny Hernandez
Date: 2024-03-14
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5 Stars

Cooper, salesman, is professional, polite and listens to customers well. I went in to look at used Frontier for my step son. I was upfront with Cooper and explained I was looking on behalf of my stepson and could I test drive the truck. I was impressed by the value and ride of truck, so I told my stepson get on looking at this truck and deal with Cooper. Long story short - my stepson put $$ down and is working through financing. Go see Cooper he isn't pushy and wants to help customers get what they want!

Customer: Traci Burnette
Date: 2024-03-14
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5 Stars

The fact I waited was an inconvenience because it took forever , but I did realize it was spring break and y’all seemed to be short handed. Abraham Garcia. My service advisor was absolutely outstanding. He checked on me quite a few times and that meant more to me as a customer. I love the fact that he kept the open line of communication , that young man was very nice very kind and so profession because of my experience at definitely would come back.

Customer: Valerie Williams- Goode
Date: 2024-03-14
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5 Stars

My experience with Cedar Park Nissan and salesperson Christian Callans was positive. Christian understood my needs well and provided me with excellent options to choose from. I'm pleased with how they handled my purchase, which made me a happy customer

Customer: Manojkumar Arul
Date: 2024-03-13
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5 Stars

Called to order a part - spoke with Allison - She was so sweet and really took time to look over part numbers and diagrams to make sure she was getting the right fit for me. I really appreciated all of her help. I will definitely use them again!

Customer: C Derrick
Date: 2024-03-12
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5 Stars

This dealership is amazing. We were greeted as soon as we parked by Fred who is a number 1 sales person. He knew everything about the car and went with us for a test drive. Told us everything about the vehicle. Fred took us through all the paperwork for the loan and worked With the manager to give us an extremely good deal. We are leaving this evening with a 2023 Nissan Pathfinder that looks brand new inside and out. I highly recommend this dealership to everyone that wants a good honest deal on a car.

Customer: Charlene Kimbrell
Date: 2024-03-12
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5 Stars

Thank you Christian Callan & staff you were all very welcoming from the moment we walked in the door. My husband and I are very pleased with our purchase. We were not sure what to expect driving in from San Antonio. The process was Smooth and hassle free. 🙏 Thank you again Christian and our finance Manager Amanda Davila for making the process seem so easy. We will definitely recommend You.

Customer: Delia Turgeon
Date: 2024-03-12
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5 Stars

My experience with the Doggett team, especially Austin McCracken, was outstanding. We had previously settled on the terms for the new vehicle and my trade-in via phone. Despite a few missing documents on my part, Austin ensured a seamless process, preparing everything in advance of my arrival. Remarkably, the entire transaction—from my arrival at Doggett to driving away in my new car—took less than 30 minutes, that’s including me cleaning out my old car and the transfer of car seats. Additionally, when I realized I had left my sunglasses in my old car, a quick call to Austin resolved the issue, and he promptly mailed them to me that very day.

Customer: Drew Doty
Date: 2024-03-12
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5 Stars

Nice place to find a Nissan. The accessories for purchasing a vehicle are extremely nice. You get to bang the gong with your purchase.

Customer: Vicki Mattson
Date: 2024-03-12
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5 Stars

My sales person was Julie J Barnachea She was so helpful and nice. They made sure I left with the exact vehicle I wanted. I was so happy. I would recommend this car lots of anyone. Thank you so much. I really appreciate it.

Customer: Ifeythia Saunders
Date: 2024-03-11
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5 Stars

Ashlee was fantastic! She listened to the issue I was having and was able to confirm it within the first 20 minutes, informed me of the cost, and even got the job done a half hour earlier than she had originally told me. She made fixing my car as painless as possible.

Customer: Katie Rieder
Date: 2024-03-11
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5 Stars

I was greeted by Alex who was so friendly and helpful. It wasn’t easy to find the problem with my 2011 Honda Ofyssey. My local mechanic kept replacing parts but after two trips decided to bring it to Honda. Best decision. After hours of troubleshooting they were able to fix my van and it’s perfect again. Great team. I’ll be back for service and my next Honda.

Customer: Donna DiFiore
Date: 2024-03-09
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5 Stars

Jordan Lewis was fantastic and so fun to work with! He got us a great deal and even ran and picked us up some CFA cookies to top it off, highly recommend!!!

Customer: Sarah Harmon
Date: 2024-03-08
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5 Stars

I purchased a 2024 Nissan Sentra SR yesterday from sales person Krystale. She was attentive and I appreciate the time she spent helping me set up the features on the vehicle. Shout out to Kerry and Buck in the Finance Dept who both made the process seamless with their high knowledge and excellent customer service skills. The site Manager Steven B. is the glue at this dealership. He made sure I was informed, comfortable, and taken care of during the process. Don’t hesitate to let this great group guide you through your car purchasing process. Thank you, Tameron Nissan. I love my new car!

Customer: Cheryl Staley
Date: 2024-03-07
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5 Stars

Aaron from the Service department is and was such a huge help today with servicing my car. He was very honest and very transparent and he allowed me the courtesy to get my car service with amicable time. He told me the services that were needed and assured me the job will be done in timely manner. I do appreciate his honest and straightforward advice. As a woman we are often times reluctantly to go to a repair provider, under the impression we will be taken advantage of. All in all, I want to express my gratitude and show great appreciation to Aaron Castleberry for his great customer experience towards me and my son today.

Customer: Laketa Andry
Date: 2024-03-07
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5 Stars

Gavin, Josh , and everyone else at this location was very professional, helpful and respectful to my needs and saw that I left with the car I was looking for at a fair price. I had a much better experience here than any other dealer I’ve been to. I will buy from them again in the future.

Customer: jjmeyer79
Date: 2024-03-06
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5 Stars

If you love Nissan, and you're in the area stop by Courtesy Nissan! They had just what I needed in a moment's notice, and they had some cool merchandise by the parts department. Picked up a gas cap for my Titan, and a brand new cap for my head! I'll be back for more soon!

Customer: David Narita
Date: 2024-03-05
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5 Stars

Fed Keller has done an outstanding job of getting us in the perfect vehicle! He stayed late, went over every detail, answered all our questions and meet us there on price. I would highly recommend Mr. Keller in all your car needs.

Customer: Deb Ray
Date: 2024-03-05
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5 Stars

I have had the pleasure of working with Kate Richiez, a wonderful Sales employee from the IRA TOYOTA Group in Danvers Ma. After I purchased my new automobile, she was assigned to work with me with any questions I had going forward. Kate was professional, easy to work with and knowledgeable about the ins and outs of my new car.I appreciated her patience with all my questions. She deserves a raise!!

Customer: Helene Wilder
Date: 2024-03-04
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5 Stars

I in morally had a bad experience, emailed the GM and Mali reached out. I had already been dealing with a different dealer for 5 days trying to get the deal structured correctly for approval. Mali asked me for 15 minutes and said he would get it done. True to his word his team and Effran in finance got me squared away in the vehicle I wanted. They now have a lifetime customer when I need another. Purchased a Civic SI, honestly one of the smoothest experiences ever.

Customer: Brian Armentano
Date: 2024-03-02
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5 Stars

It is my first time buying a car from a Honda dealer, so I was a little confused at certain points that were explained to me because they didn't explain everything correctly with the person who works in finance, he told me a price, then I read the contract and it turned out. Being another price very different from what had been explained to me, I returned to the dealer the next day to clarify those doubts and Cecilia Gallelli and Anaya Carrion helped me clarify those doubts. Thank you for your patience and for helping me with everything and clarifying my doubts. Anayah and Cecilia are excellent people. If I could give it a 100 star, I would give it. They clarified all my doubts and I felt very good with their treatment of me and my husband. We are very grateful for how well they treated me God bless them and to do business, I recommend them one hundred percent. 🙏 Corey was the one who helped me sell the car and was very attentive to me and my family. He treats people very well, he is a very attentive and very kind person, and Felix also helped me a lot and was very honest and very kind. The manager also helped me a lot, they are a great team, all very nice people and very good service.

Customer: Fany Nuez
Date: 2024-03-02
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5 Stars

What a GREAT experience I had at Courtesy Nissan with the service department. Scott took care of me from beginning to end and was excellent. The app was nice too - keeping me informed along the way.... I was able to get work done while waiting and everything Scott said would be done was done. No surprises and excellent work! The tech did a great job - the car was cleaner than when I brought it in and I know it’s been maintained by the pros. Thanks Courtesy!

Customer: Rodney Wetterskog
Date: 2024-03-02
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5 Stars

Got a car yesterday with KeKe as my sales representative and she did amazing! She was very straightforward and did not try to mess around like car salesmen usually do! She did everything in her power to make this a very pleasant experience for me! 10/10 recommended using her when you go to buy a car!

Customer: Samantha Guidroz
Date: 2024-03-02
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5 Stars

We wanted to lease a Honda CRV and the dealership made it happen for us, very quickly and with no issues. They were kind, helpful, and very informative. Our salesman, Kyle, was so pleasant to work with.

Customer: Carson Moore
Date: 2024-03-01
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5 Stars

I had a great first ever car buying experience with Town North. Julian and Michael got me helped quickly with no hassle on the buying or financing end! Everyone was friendly and welcoming and communication was great. Would definitely recommend and look forward to continuing to work with them in the future!

Customer: Kaley
Date: 2024-03-01
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5 Stars

Mrs. Chris was exceptional in every way!!! One of a kind sales person that I was blessed to meet!

Customer: Kayla Collier
Date: 2024-03-01
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5 Stars

The technician at Sterling McCall determined that my transmission didn't need to be repaired. It was the transfer case and that actually saved me money. Service agent Angel Sulbaran was great with communication the entire time. The process was very smooth. Highly recommend the service department.

Customer: Shawn Daniel
Date: 2024-03-01
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5 Stars

Took the truck in for service, spoke with Will on the phone prior to showing up and we discussed everything. Everything went smooth and truck runs great. Good communication and I didn’t feel pressured. They fixed a few warranty issues I was negligent about addressing as well. Thanks Will and Mechanics.

Customer: Marc Bavineau
Date: 2024-02-29
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5 Stars

My husband and I bought our new Honda Odessey Elite van from South Pointe Honda last week. James Bouse was our salesman, and he is awesome! He is very patient, kind, knowledgeable and helpful! He answered all of our many questions and patiently waited while we discussed our possible trade. He and the finance manager, Anthony, made our car buying experience the best! If you’re in the market for a vehicle, we highly recommend James Bouse and South Pointe! Walter and Sharon Andrew

Customer: Sharon Andrew
Date: 2024-02-27
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5 Stars

First time buying a car & the people here was great!! We had our three kids with us and they walked us through the whole way while having patience with the kids being loud. Any question they had an answer. Will definitely be back on our next car purchase & would recommend them to anybody!!!

Customer: James Searcy
Date: 2024-02-26
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5 Stars

Amazing service!! A dealership that listens to what you want and need & they treat you like family. I want to thank Felix and JR for helping me make this decision reasonably possible and for the whole process!

Customer: Cassidy Bortle
Date: 2024-02-24
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5 Stars

Just got my truck from this dealership. Went through Lauren to get everything done. She was respectful, kind, professional, and understanding. She was a great help and kept my family and myself at ease. Everyone their were very professional and kept a smile on their face. This dealership is fair and honest. They get straight to work and problem solve anything that comes up.

Customer: Fermin Rivera
Date: 2024-02-24
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5 Stars

My wife and I have lived in NC,PA,MI,CA and in now reside here in the Great State of Texas, we have serviced vehicles at the Honda Dealerships in those states. All I can say is that Sterling McCall Honda has been the best dealership we dealt with thus far. In the last three years, I have been servicing my three vehicles there and they never disappointed. Most recently, my service rep, Jacob Walsh went above and beyond to ensure we were taken care of. We always recommend Serling McCall Honda to our friends and family and are confident they will receive the same level of service we get. Thanks Sterling McCall Honda Team.

Customer: PASCUAL
Date: 2024-02-24
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5 Stars

Jackson Rodgers is a nice guy who listens to your purchasing needs. He's well acquainted with the vehicles Nissan has to offer and gives you necessary and useful information that helps you find the perfect automotive match. Thanks to him, I got the truck I needed at the price I wanted. Mr. Stetson Bailey is a straight shooter. There is a saying that embodies him to a "T" and it's "cream always rises to the top". The sales team at Cedar Park Nissan are VERY lucky to have someone like him on their team. Good Work, and it was a pleasure!

Customer: db woolery
Date: 2024-02-23
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5 Stars

Ask for Jack in Sales! He is very honest and knowledgeable. No pressure from this salesman. He called me with updates every step of the way. Highly recommend! Very grateful for my experience with Jack at Ira!

Customer: fee rocha
Date: 2024-02-23
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5 Stars

I had the greatest exciting 48 hours with Mr.Craig! He was such a great time from communicating, understanding what exactly I was looking for, and explaining the transition from a Honda Sedan to a Honda Cr-V such a pleasant gift to myself! Will send everyone I know his way for sure!

Customer: Monnae' Courtney
Date: 2024-02-23
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5 Stars

Overall the car pretty much sells itself. But Malik my salesman was great and better then expected as a salesman not pushy at all and very knowledgeable young man. He did show me the car I wasn't even plan on buying but I did like the features of the sentry and it has come a long way from years ago

Customer: nobody biz
Date: 2024-02-23
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5 Stars

My service advisor Jimmy, was very professional and attentive. He helped me figure out what the best maintenance package was for my truck, and made sure that the work was done correctly and promptly. Very satisfied with my experience

Customer: Carlos Tamez
Date: 2024-02-22
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5 Stars

I shopped several Nissan dealers in Houston area. When I walked in to Sterling McCall Nissan. I was welcome by staff right away. The facility was clean. The made me feel comfortable and at ease. Kingsley was straight forward and answered all questions I had. The desk manager Krystal and Zack greeted me in the process of buying my new Nissan Rogue. They were very polite and courtesy. Kingsley new the product and answered all my concerns. The introduced me to the service staff. Brent help us in the finance department and explained all warranty options that we had concerns about. I can rate my experience At Sterling Mc Call Nissan a 5 star they went above and beyond my expectations."Thanks again" Mark and Kelly

Customer: Mark Murski
Date: 2024-02-22
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5 Stars

Shout out to the team at Honda of Slidell!! I’m super grateful for Jenny from the Service Department in being a lifesaver when I needed a battery change. She was super attentive and knowledgeable when it came to the diagnostics, and the texting service that she used to contact me made it easy for me to handle updates in the moment while at work. Not to mention the generous warranty when it came to literally all the needed parts will definitely keep me coming back. Overall, it was a convenient and hassle-free experience! 10/10 recommend

Customer: Dakota Billiot
Date: 2024-02-21
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5 Stars

Steven Moore was our salesman and he did an amazing job going over all details. He answered all questions! He was kind and informative and made us confident in our choice! We are so happy with our new 2024 Honda Civic Sport and will use Steven again for our future car purchases! Go see Steven. Moore at Bob Howard Honda!!

Customer: Jackie Pittman
Date: 2024-02-21
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5 Stars

Phil and the team at Tameron Nissan assisted me in purchasing my very first NEW CAR, 2024 Pathfinder. This team is awesome and made the experience so exciting. Thank you Tameron Nissan, you just made me a customer for life.

Customer: Nina Scott
Date: 2024-02-20
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5 Stars

We were really not expecting to purchase (THAT DAY) however our sales person Desdier Ibarra was charming & knowledgeable lol and determined to make sure that we were secure in all of our questions and he worked with us on our affordable monthly payments. He deserves a raise!!!

Customer: Peggy Smith
Date: 2024-02-20
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5 Stars

Customer service was wonderful. Mike White was patient and had all the information we needed. He was quick to fix any issues we seen. The finance team helped us find the right extended warranty plan. The overall process was quick and painless.

Customer: Cassie Armstrong
Date: 2024-02-19
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5 Stars

Excellent customer service! Steve assisted me on my new vehicle purchase, he made the process fast and easy. I would definitely recommend this dealership.

Customer: Edd Gonzalez
Date: 2024-02-19
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