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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

5 Stars

Not one to write reviews but this was an all around great experience so think i should give credit where it's due. MJ was extremely patient with me in dealing with my questions, indecisiveness, and hectic schedule - kept me up to date and was always responsive when I had any questions. Worked with me to secure my car while I was out of the country. Since I was picking up my car on a Saturday coming in from Colorado Tyler was nice enough to pick me up from the airport and then spent the rest of my time there showing me every spec the car had to offer and answered all my questions. Again extremely patient with me and very knowledgeable in things I wouldn't have even noticed or thought about. Finally, I had a mishap with my check coming in and Vaughn, financian director, helped me with different alternatives to ensure I would be able to drive my car home that same day. I am very grateful as it was a mistake on my part and they did not have to be so understanding & AGAIN patient. For the prices I've seen for new cars lately and people I've asked on their experiences I am sure that I made the right choice going to Bob Howard for my car. Especially since my last experience with a big franchise auto store (CM) was less than positive.

Customer: cally errebo
Date: 2022-04-14
Reason For Visit:
Employees dealt with:

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