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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

UPDATE: 9 July 2021 - I was out of the country for the past 20 months and having recently returned, my car was in need of its 60K service. Having had great experiences in the past, I went back to Round Rock Nissan and was not disappointed. Sean Johnson and the maintenance team continue to provide phenomenal services. I will continue to get my car serviced here. ORIGINAL POST: Great service from professional people. We were assisted by Adam Elwood with a same day tire replacement appointment. Our last experience at a different, out of state location, took literally all day; it was a 1000 drop off and we didn't get our vehicle back until the next day. That previous service left my wife and I skeptical when Adam mentioned we could take it in same day with no previous appointment scheduled and have it back it about 2 hours. Since it was a new location to us, we trusted in what Adam offered and to our satisfaction, all was delivered as discussed. I want to thank the service and maintenance department for their exceptional work.

Customer: Faustino Becerra
Date: 2021-07-15
Reason For Visit:
Employees dealt with:

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