I Had my 2019 Ram 1500 appointment scheduled and upon my arrival I was promptly waited on by one of their courteous staff. My truck was taken straight in within 5 minutes . I had my oil changed 24 point inspection and tires rotated and had a couple of other things checked out , which turned out to be a simple plastic inner fender well linings rubbing my tire on a sharp left turn. Just a matter of clipping back into position . I only had to wait about an hour and a half for completion. I am very satisfied with the friendly staff and quality service.