Customer Reviews

Find out what customers are saying about Group 1 Automotive.

While traveling in Texas from Louisiana the fuel pump my 2010 Ram 1500 decided to check out. My wife and I were stranded on the incline of an overpass. A quick search showed that Mike Smith Dodge was about 6 miles away. I called for roadside, then called Mike Smith. I explained out situation, and the service department quickly dispatched someone to pick up. Oh....the sky was about storm on us. We made it just before the rain started. Once we arrived I explained our situation to the friendly people in the service department, left my truck with a dealership that was completely unknown to me. They kept me posted every step of the way, and once my truck was ready, they provided a way for me to pay online. Once we got there, the service members recognized our Louisiana plates and by the time we walked up my truck was pulled up and ready to go. A true 5 star experience!

Customer: Curt Guillory
Date: 2020-05-21
Reason For Visit:
Employees dealt with:

See All Reviews