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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

5 Stars

I drove into the service bay and before I could put the car into park someone was there to greet me and check me in. I did not have an appointment, however I was treated as if I did. It was my plan to leave my vehicle and take the shuttle back to work, as I was on my lunch break. The shuttle was gone for awhile and my plan was falling a part. My service advisor understood my concern, called me a Lyft driver and got me back to work. If that wasn't good enough, he called me another Lyft driver to pick me up when my car was ready AND he found me an online coupon to lower the cost of my service bill! I've been to other Honda dealerships, but this one is, by far, the best one! This is not the first time I've gotten good service here, however this is my first service review. I feel compelled to do this review since this dealership has performed well over time with consistency. It has become a predictable pattern of good business behavior. That being said, my car is old and it is just about time to past it down to my teenager and purchase another. You can bet your bottom dollar that I won't purchase at any of those other Honda dealerships (Honda of Spring, Cleo Bay Honda). Sterling McCall Honda gets my business 100%.

Customer: GEORGE HARRISON
Date: 2024-04-14
Reason For Visit:
Employees dealt with:

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