**5-Star Review for Dallas Dodge - Exceptional Service from Todd with an assist from Waco** I recently had an issue with the service department at Dallas Dodge that required escalation. Thankfully, Todd, the sales manager, stepped in to assist. His professionalism and ability to effectively escalate the situation were truly commendable. Thanks to Todd's intervention, the recurring issue was resolved to my satisfaction. It's clear that customer satisfaction is a top priority for Todd and the team at Dallas Dodge. I highly recommend this dealership for their exceptional service and commitment to resolving customer concerns. Update: Thanks to the exceptional service provided by Waco, the service manager, and Todd, the sales manager. They both worked collaboratively to resolve a dispute I had regarding a repair. Not only did they professionally handle the situation, but they also went above and beyond by comping the repair that was in question. Their primary focus was clearly on satisfying the customer and ensuring that all issues were resolved to my complete satisfaction. I was thoroughly impressed by their professionalism and commitment to customer service. I highly recommend Dallas Dodge for their dedication to ensuring a positive experience for their customers.