A big thank you to Gustavo "Gus" Padilla, Kaia and JJ! It was my first time trading in a vehicle for another, and the process was completed with ease and finesse. I really expected things to take more time and have a laundry list of "i's" to dot and "t's" to cross-but, as I said, the process was made very easy by the amazing team here. They are well versed and know what they're doing. Gustavo was extremely respectful and knowledgeable! Gus, if you're seeing this; Thank you for your service and assistance! I'm beyond pleased with the service I received and my new truck!